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Thread: [Issue] 0% Hero's Soul Stone Drop

  1. #31
    Bronze Member Contributor Level 4
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    Had a 9-0 run today (including 3 that was after paying 20 gems and 50 stamina unlock) [Vaastro, 4922221]

    You can't tell me that's just "unlucky".
    The random generator algo is flawed if the drop rate is truly 33%. Especially when this isn't an once off.

    Betty and other admins, will this issue be looked at?

    When we do we 3 elite runs of the same set, we should be guaranteed of one soul stone. If the first 2 runs don't drop the soul stone, the final run should. This will solve a lot of frustration amongst your players, and would actually encourage people to spend gems knowing they are guaranteed to get something!

    Also, macro statistics is useless given the way the game is structured. Having 0 from 6 for a hero I want is not compensated by having 3 from 3 for heroes I don't care about.

    Looking forward to hearing a reply

  2. #32
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    drop rate is getting worse

    Hi betty,
    The drop.rate for soul stone seems to be getting from bad to worse. Now the norm is getting nothing or 1 stone at the last try. You can check my log. No way the drop is 33%. This needs to be fixed.

    I am in server sniper, username is |^^|ak

  3. #33
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leaders
    We will pass your drop rate data to the developers. Thanks.

    Best Regards
    Betty

  4. #34
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    I had 0 SS from 6 consecutive elite runs TWICE today.

    Account ID: Overseer 4756008

    Can someone have a look at this?
    It is extremely frustrating.

    I also got 0 from 3 after paying 20 gems, twice. This makes it really discouraging to waste gems on resetting elite stages.

    Thanks

  5. #35
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    Unhappy Are the admins lying when they say they are going to pass this info the devs?

    Nope, Betty. 3 weeks passed and still, the algorithm is the same. Please notify the devs about this and give us a date when it will be done and updated.
    Last edited by Old Curse; 12-03-2014 at 10:56 PM.
    IGN : Dauntless
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  6. #36
    Silver Member Contributor Level 4 Blues's Avatar
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    Quote Originally Posted by Betty View Post
    Dear Leader
    Our developers checked your logs and found that you got 8 pieces of Soul Stones in 37 runs. Our developers will try optimize the drop rate algorithm. Thanks.

    Best Regards
    Betty
    Oh someone is watching us! 0.0

  7. #37
    Bronze Member Contributor Level 4
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    Quote Originally Posted by Betty View Post
    Dear Leaders
    We will pass your drop rate data to the developers. Thanks.

    Best Regards
    Betty
    Any ETA to when we'll be hearing back from them?

  8. #38
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    Got 0 from 9 again.

    Please investigate: Vaastro 4922221

  9. #39
    Diamond Member Contributor Level 9 Uber Star's Avatar
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    guys the algorithm is a joke, deal with it.

  10. #40

    Bumping for Update

    Quote Originally Posted by Betty View Post
    Dear Leaders
    We will pass your drop rate data to the developers. Thanks.

    Best Regards
    Betty

    Okay, what now?
    Any update?

    Hello! its 2015 already.

  11. #41

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    How to post questions

    Hi Everyone,

    Sorry, this has nothing to do with the question posted but I am new to the website and i can't seem to find how to post questions. Please help??????

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