Results 1 to 4 of 4

Thread: Gems not received and VIP points not gained

  1. #1

    Join Date
    Nov 2014
    Posts
    2
    Rep Power
    6

    Gems not received and VIP points not gained

    Hi,

    I have paid for the Bronze Box of Gem One Time Offer for AU$24.99

    But I have not received any gems nor upgraded VIP levels.

    GameID: 3225090

    Server 19

    Thanks for helping.

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,168
    Rep Power
    10
    Dear Leader,
    Really sorry for the inconvenience that our system may have missed your order. Would you attach the screenshot of the iTunes Order Receipt(s) here please? We will confirm and deliver your order as soon as possible once we have your order information.

    Best Regards
    Betty

  3. #3

    Join Date
    Nov 2014
    Posts
    2
    Rep Power
    6
    Quote Originally Posted by Betty View Post
    Dear Leader,
    Really sorry for the inconvenience that our system may have missed your order. Would you attach the screenshot of the iTunes Order Receipt(s) here please? We will confirm and deliver your order as soon as possible once we have your order information.

    Best Regards
    Betty
    Dear Betty

    Attached is the iTunes Order Receipt
    1111.jpg

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
    Join Date
    Sep 2014
    Posts
    24,168
    Rep Power
    10
    Dear Leader,
    Thank you for being patient with us. We will deliver your order as soon as possible. Thanks.

    Best Regards
    Betty

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •