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Thread: I change my phone

  1. #1

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    I change my phone

    hello,

    Server: 205

    Character Name: genkiii

    Account ID:3879991

    Device: orange montecarlo


    Problem Detail: I need to change my account to my new phone
    on new my name is: 1234try and the Account ID: 4568646

    what can I do to to continue playing?


    Thanks, Best Regards.

  2. #2
    Iron Member Contributor Level 2
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    Try logging in your Game Center Account on your new phone. ( The Game Center in your old device)

  3. #3
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by genkiii View Post
    hello,

    Server: 205

    Character Name: genkiii

    Account ID:3879991

    Device: orange montecarlo


    Problem Detail: I need to change my account to my new phone
    on new my name is: 1234try and the Account ID: 4568646

    what can I do to to continue playing?


    Thanks, Best Regards.
    Dear Leader
    Please login Game Center before running the game. It helps link your Heroes Charge account to Game Center. And please remember to log in Game Center first before the first time you run the game on your device. So that you can continue your game after changing your phone. Thanks.

    Best Regards

    Betty

  4. #4

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    I am Spanish so I did not understand very well, I have to dowload google services play?

    and join google+ on my old mobile?

    and then the same on the new one?

    but i have a problem whit android, cause of download error appears, I keep trying.

  5. #5

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    I finally got to download google services play, but something happens to my phone that are not working and will not let me connect to google +

    I can do something else besides?
    I got connect to google + from the new phone, but when I choose the server where I play, the game asks me to create a new game

  6. #6

    i lost my account

    Pls help me!Yesterday i updated my softver in phone and the game and lost my account.I dont know my account id and server name. My account name zsoca lv 62 VIP LV 3. Ty for your help. Sry for bad grammar. Im am from slovakia.
    Last edited by zsoltvitai; 10-31-2014 at 05:04 AM.

  7. #7
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by genkiii View Post
    I finally got to download google services play, but something happens to my phone that are not working and will not let me connect to google +

    I can do something else besides?
    I got connect to google + from the new phone, but when I choose the server where I play, the game asks me to create a new game


    Dear Leader
    After creating a new game, please tap your Avatar and then give us the Account ID. And we will help restore your account. Thanks.

    Best Regards
    Betty

  8. #8

    Join Date
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    Thanks for Everything
    I wrote by the support of the game and it took care of everything

    a greeting, you can close

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