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Thread: Change Phone.plz help.

  1. #1
    Iron Member Contributor Level 1
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    Change Phone.plz help.

    i buy New Phone and cant play whit me account
    My account on old Phone name: grumlok and server (9) swordsmaster. Lvl 67

    On My New Phone name grumlokk and same serser.

    Plz restore My account for play in New Phone.

    Thx and sorry for me bad english.

  2. #2
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    You need to log in your Game Center, the one in your old device. So you could play it.

  3. #3
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    Quote Originally Posted by Bongandme View Post
    You need to log in your Game Center, the one in your old device. So you could play it.
    I use Android
    if try conect Google play on My old Phone. And the massage say:do you want to load grumlokk whit lvl 1┐warningrogress in the current Game will be lost.

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Grumlok View Post
    i buy New Phone and cant play whit me account
    My account on old Phone name: grumlok and server (9) swordsmaster. Lvl 67

    On My New Phone name grumlokk and same serser.

    Plz restore My account for play in New Phone.

    Thx and sorry for me bad english.
    Dear Leader,
    Please try log in the Game Center with your Apple ID or login Google Plus, and then switch to your server and see if it works first.

    If it doesn't, please create a new account on your old server, and then give us the follow information to help retrieve your account, we will link your Old Account to your Apple ID/Google Plus and drop the new one. Thanks.

    Old Account ID(Or Character/Server):

    New Account ID(Old Server):

    But please notice that we don't support cross-platform transfer.
    Best Regards
    Betty

  5. #5
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    Quote Originally Posted by Betty View Post
    Dear Leader,
    Please try log in the Game Center with your Apple ID or login Google Plus, and then switch to your server and see if it works first.

    If it doesn't, please create a new account on your old server, and then give us the follow information to help retrieve your account, we will link your Old Account to your Apple ID/Google Plus and drop the new one. Thanks.

    Old Account ID(Or Character/Server):

    New Account ID(Old Server):

    But please notice that we don't support cross-platform transfer.
    Best Regards
    Betty
    Old acoount id 1955143 server swordsmaster name grumlok and lvl 68

    New acoount id 4551333 in same server swordsmaster and name grumlokk

  6. #6
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Grumlok View Post
    Old acoount id 1955143 server swordsmaster name grumlok and lvl 68

    New acoount id 4551333 in same server swordsmaster and name grumlokk
    Dear Leader
    We've re-linked your account now. Please try re-log the game and you might need to switch to the server you've been playing to continue your game again. Thanks.

    Best Regards
    Betty

  7. #7
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    Quote Originally Posted by Betty View Post
    Dear Leader
    We've re-linked your account now. Please try re-log the game and you might need to switch to the server you've been playing to continue your game again. Thanks.

    Best Regards
    Betty

    Niceeee now all ok! Thx for all.now can play whit me new note 4

  8. #8
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Grumlok View Post
    Niceeee now all ok! Thx for all.now can play whit me new note 4
    Glad to hear that. Thank you.

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