Account lost

[Ashuranz]

Server: Cleric

Char name: Ashura

ID: 1022237

I can't seem to log in my account after I changed my phone from iPhone 4 to 6. Pls advise thanks

[Betty]

Dear Leader,
Please try log in the Game Center with your Apple ID and then switch to your server and see if it works first.

If it doesn't, please create a new account on your old server, and then give us the follow information to help retrieve your account, we will link your Old Account to your Apple ID and drop the new one. Thanks.

Old Account ID(Or Character/Server):

New Account ID(Same Server with Old Account):


Best Regards
Betty

[Ashuranz]

Hi Betty,

Below are my char info:

Old ID: 1022237
Server: 1 (cleric)

New ID: 4419924
Server: 1 (cleric)

Thanks alot

Dear Leader,
Please try log in the Game Center with your Apple ID and then switch to your server and see if it works first.

If it doesn't, please create a new account on your old server, and then give us the follow information to help retrieve your account, we will link your Old Account to your Apple ID and drop the new one. Thanks.

Old Account ID(Or Character/Server):

New Account ID(Same Server with Old Account):


Best Regards
Betty

[Ashuranz]

Hi Betty, my account has not been restored. Pls help thanks

[Betty]

Hi Betty, my account has not been restored. Pls help thanks

Dear Leader
We've re-linked your account now. Please try re-log the game and switch the server you played and you can play your old account again. Thanks.

Best Regards
Betty