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Thread: [complaint]soulstone drop rate

  1. #1
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    [complaint]soulstone drop rate

    Dear Ember and all staff including developers

    Today i spent 400+of stamina to farm soulstone. From 3times...raid elite not thing drop.i have a picture of what happen in this suffering5 minute ago.

    Go fix drop rate....make soul stone drop at first time. And if we need more just let we finish the rest2 and no drop .then use gem rest.
    this way is proper way for paying game base or real money spent game like HC.
    every spending meaning real money.
    stop bullshit us.

    PS.stop reply thread with the same sentence and do something .please take action.
    not just enjoy our money and trick us to pay more and more.

  2. #2
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    Drop rate is ok for me today. Some low some high. Maybe bcus ure vip 11 u have to pay more. lets hope so hahas

  3. #3
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    Quote Originally Posted by DontBeStupid View Post
    Drop rate is ok for me today. Some low some high. Maybe bcus ure vip 11 u have to pay more. lets hope so hahas
    I really want to post my screen capture for my 5 states fail 3/3 5time 0soul stone

  4. #4
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by omegamaxz View Post
    Dear Ember and all staff including developers

    Today i spent 400+of stamina to farm soulstone. From 3times...raid elite not thing drop.i have a picture of what happen in this suffering5 minute ago.

    Go fix drop rate....make soul stone drop at first time. And if we need more just let we finish the rest2 and no drop .then use gem rest.
    this way is proper way for paying game base or real money spent game like HC.
    every spending meaning real money.
    stop bullshit us.

    PS.stop reply thread with the same sentence and do something .please take action.
    not just enjoy our money and trick us to pay more and more.
    Dear Leader
    Sorry for the inconvenience. Could you tell us your Account ID to help address the problem please? Since the developers told me that they didn't change the drop rate of the Soul Stones. Thanks.

    Best Regards
    Betty

  5. #5
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    And how many Soul Stones dropped after using 400+ stamina please?

    Best Regards
    Betty

  6. #6
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    Quote Originally Posted by Betty View Post
    Dear Leader
    And how many Soul Stones dropped after using 400+ stamina please?

    Best Regards
    Betty
    My account id 1550567
    server6.
    recharge stimina 6 time 50/50/100/100/100/100
    play time morning 06.00 and so on.
    Go check game log and fix drop rate to 33.33% guarantee result. So we stop complaining.

    I know you did not change drop rate.
    but you should change how they drop.
    because if first attempt 0/3 then recharge
    1/3 this is not 33.33%
    1/6 =16.66%

    Dont keep telling me no changing drop rate.
    because in practical we do not reset elite so many time to make it33% as you claimed.

    As long as gem is real money input.
    evey time we paid we should get something.

    I use " we" because i speak in the name of all player eighter vip or free player

    Maxz
    Server6
    Id:1550567
    vip11
    gmt+7 bangkok thailand.

  7. #7
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by omegamaxz View Post
    My account id 1550567
    server6.
    recharge stimina 6 time 50/50/100/100/100/100
    play time morning 06.00 and so on.
    Go check game log and fix drop rate to 33.33% guarantee result. So we stop complaining.

    I know you did not change drop rate.
    but you should change how they drop.
    because if first attempt 0/3 then recharge
    1/3 this is not 33.33%
    1/6 =16.66%

    Dont keep telling me no changing drop rate.
    because in practical we do not reset elite so many time to make it33% as you claimed.

    As long as gem is real money input.
    evey time we paid we should get something.

    I use " we" because i speak in the name of all player eighter vip or free player

    Maxz
    Server6
    Id:1550567
    vip11
    gmt+7 bangkok thailand.
    Dear Leader
    Thank you for your information. We will ask our developers to check the game code. Thanks again.

    Best Regards
    Betty

  8. #8

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    Hello,

    This seems to happen to me from time to time. On October 21st I played 11 Elite chapters in a row with 0 soulstones dropping, normal chapters didn't drop some items either. I submitted a ticket and got a confirmation message saying I would receive an answer & possible compensation but nothing so far. Today it seems to happen again, 6 elite chapers in a row and 0 soulstones dropping so I stopped trying.


    PlayerID: 3633326
    ServerID: 20
    VIP3
    GMT +1


    Thanks & kind regards

  9. #9

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    Quote Originally Posted by Betty View Post
    Dear Leader
    Thank you for your information. We will ask our developers to check the game code. Thanks again.

    Best Regards
    Betty
    please do check my account the soul stone drop is not 33.33% becoz i reset the raid once a day and i just get 1 soul stone.
    server 4
    acnt id: 1445408
    vip3

    server 5
    acnt id: 1387180
    vip5

    thank you and god bless

  10. #10
    Bronze Member Contributor Level 4
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    Please check.....
    urgent just happen now.
    11.00-11.05 of today 29 october 2014
    Soulstone stage "Savage one"
    3 stage =9attempts=108stimina and 0 soulstone drop.
    if you not fix and compensate i will ask for refund ,quit this game and uninstall .

    ID user: Maxz
    ID :1550567
    Server:6
    Vip11.

  11. #11

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    Angry OMG just happen again

    as of today 2:18pm time zone gmt+8
    i buy reset challenge of leaves shadow for the 2nd time. no soul stone on raid 3!
    i want refund
    server 5
    user: Dang
    id: 1387180
    VIP 5

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