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Thread: Account lost

  1. #1
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    Account lost

    Dear Betty,my tablet android today stop charge the batery,busted, I am Vip, lvl 56 guild leader,server Old Corse,it"s posible to change my accont in my iphone,ipad?
    Last edited by buyaka; 10-21-2014 at 08:23 PM.

  2. #2
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by buyaka View Post
    Dear Betty,my tablet android today stop charge the batery,busted, I am Vip, lvl 56 guild leader,server Old Corse,it"s posible to change my accont in my iphone,ipad?
    Dear Leader,
    Please try log in Google+ and start your game, then switch to the server you played and see if it works first.

    If it doesn't, please create a new account on your old server, and then give us the follow information to help retrieve your account, we will link your Old Account to your Google Play and drop the new one. Thanks.

    Old Account ID(Or Character/Old Server):

    New Account ID(Old Server):

    Google Play account(Sometimes Needed):


    Best Regards
    Betty

  3. #3
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    Quote Originally Posted by Betty View Post
    Dear Leader,
    Please try log in Google+ and start your game, then switch to the server you played and see if it works first.

    If it doesn't, please create a new account on your old server, and then give us the follow information to help retrieve your account, we will link your Old Account to your Google Play and drop the new one. Thanks.

    Old Account ID(Or Character/Old Server):

    New Account ID(Old Server):

    Google Play account(Sometimes Needed):


    Best Regards
    Betty
    Old Accont Character buyaka/Old corse
    , old google play account. ralucadriana84@gmail.com

    New Accont Id 4289787 Character adyteam,server Old Corse
    id apple valerio_adri@yahoo.es
    Last edited by buyaka; 10-23-2014 at 06:05 PM.

  4. #4
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    any news ? I look forward to solve this

  5. #5
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by buyaka View Post
    Old Accont Character buyaka/Old corse
    , old google play account. ralucadriana84@gmail.com

    New Accont Id 4289787 Character adyteam,server Old Corse
    id apple valerio_adri@yahoo.es

    Dear Leader,
    We are sorry to tell you that we don't support cross-platform account transferring. Thanks.

    Best Regards
    Betty

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