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Thread: Can't Login

  1. #31
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Sjlv3rMju View Post
    yeah thanks, It worked, but after one Hour later. Cuz it failed from update.
    But i think this still a BUG. Try to fix this to never happen. Anyway thanks
    Dear Leader
    Sorry for the inconvenience. We've reported the problem to our developers. Please try delete and reinstall the game to see if it can be fixed before our developers fix the bug. Thanks.

    Best Regards
    Betty

  2. #32
    LoL, I though it only happened when updated failed ?
    At 4:45 (GMT+7), This Error occured again, when Im doing normal Campaign, Clicking on the Play Button but nothing happen, then force closed app. After that come back...
    Login failed, please try again LOL... Twice a day !

  3. #33
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Sjlv3rMju View Post
    LoL, I though it only happened when updated failed ?
    At 4:45 (GMT+7), This Error occured again, when Im doing normal Campaign, Clicking on the Play Button but nothing happen, then force closed app. After that come back...
    Login failed, please try again LOL... Twice a day !

    Dear Leader
    Sorry to hear that. Could you tell us your device model and operation system version to check please? Thanks.

    Best Regards
    Betty

  4. #34
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    Greetings Betty!

    I have the same problem since yesterday night. Haven't collected my free stamina. And now, i cant play this game. Shall i uninstall and install the game? Im using iphone5 with iOS8. Help please. Thanks!

  5. #35
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by Nimrod5 View Post
    Greetings Betty!

    I have the same problem since yesterday night. Haven't collected my free stamina. And now, i cant play this game. Shall i uninstall and install the game? Im using iphone5 with iOS8. Help please. Thanks!
    Dear Leader
    Please try end the game process and restart again when you see the login failed pop up. It will automatically continue the update again the next time you start game. If you still see the pop up, just ignore it and wait and it will automatically retry an complete the update soon. If you found problem in the game after the update. Please try uninstall the game and reinstall again which usually fixes the problem. Thanks.

    Best Regards
    Betty

  6. #36
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    Login failed, please try again

    Already deleted the app and reinstalled didn't help. Server issue? Please fix ASAP.
    Last edited by ps3ud0nym; 03-13-2015 at 07:30 AM. Reason: Accidentally sent

  7. #37
    Administrator Contributor Level 12 Betty's Avatar
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    Dear Leader
    Sorry for the inconvenience. Could you give us your Account ID to check please?

    Best Regards
    Betty

  8. #38
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    I can't login right now. When I click on the game I get the following error: login failed please try again

    Is there an issue currently going on with the game and/or servers?

  9. #39
    Administrator Contributor Level 12 Betty's Avatar
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    Quote Originally Posted by musei View Post
    I can't login right now. When I click on the game I get the following error: login failed please try again

    Is there an issue currently going on with the game and/or servers?
    Dear Leader
    Sorry for the inconvenience. Could you tell us your account id to check please? Thanks.

    Best Regards
    Betty

  10. #40
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    I have the same problem. IOS 8 and all time Login failer please try again

    Clubwar is my id account

  11. #41
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    I also experienced the login failure. Now I can access the game but the game crashes after about 2-3 seconds.

    These login issues have been happening for the past week or so!!

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