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Thread: Refund Policy 11/21 Updated

  1. #271
    New Comers Contributor Level 1
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    Hahahah

    Quote Originally Posted by Rameyc View Post
    You are a pussy Ass bitch haha get fucked
    Vim when's hahaha hahahavha hahsvshahahahwhwh jdh wlelev
    Last edited by Rameyc; 04-18-2015 at 06:16 AM. Reason: Hahaha

  2. #272
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    Haha

    Wel I'm the man rush a a

  3. #273
    Iron Member Contributor Level 1
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    Apr 2015
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    I'm requesting refund on my account due game's not working properly on my phone anymore and I'm deeply unsatisfied by this and due recent changes in my rl situation I have no chance to buy better phone.
    you can delete all my accounts and info from servers and return $ to my bank account.
    Phone: Samsung X Cover2
    Server: 102 Shadow Warden
    Account: [SOL] Xarvos

  4. #274
    Iron Member Contributor Level 1
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  5. #275
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    character lost plese help

    character lost plese help
    Gmail connection error occurred and while the character was lost.To request your help.l can give yolu more of the information required..Thank yok for your interest

    Server:135 amun lucan

    Character Name:Ligeresss

    Account ID:I m sorry ı cant not remember

    Device(optional):

    Estimate Time of Problem:6 plus

    Problem Detail: lvl 34 vip: 3 game characters: 3 stars bear hunter and master wind 2 stars silincer

  6. #276
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    wrong sell my soul stone admiral just now

    Dear Ember,
    kindly need your help for return my admiral soul stones (107 stones)
    just now i doing wrong klick my 107 admiral soul stones exchange to money.. it should be i exchange mystic and phoenix soul stones to soul stone shop. When i want to exchange, my baby crying so i klick in hurry then i klick my admiral stones n exchange it to money.
    User name :[H.Ind] Sheek
    account id : 10256135

    Guild id : 110026239
    Guild : spice time

    I really need your help for this case and your attention to help me for return my admiral 107 stone.

    Thx

  7. #277
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    Dear ember

    I have mistakenly sold my 80 forrest guardian soul just now, when I was in the middle of exchanging my already 5* heroes for soul coins, could you pls return them to me as I have earned those soul stones by purchasing gems during events n such....in rage I also sold my ferryman n mountain souls which I dont care, but I just need my forest guardian souls back.

    This is my id : 8350383
    Guild Assassins ( server 38)
    My IG id : Anyezia

    Please , pleaseee help me by getting it back ( 80 forest guardian souls )
    Thank you so much before

  8. #278
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    Nov 2015
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    Server: 156 Moon Squire

    Character Name: Chaoz

    Account ID: 22379017

    Device(optional): android

    Estimate Time of Problem: 8:45am

    Problem Detail:
    The game didn't level up to lv82 after I max out 8027/8000exp on team exp.
    Please have solve this issue and also gain me the extra exp when after i level to lv 82.

  9. #279
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    Server: 156 Moon Squire

    Character Name: Chaoz

    Account ID: 22379017

    Device(optional): android

    Estimate Time of Problem: 8:45am

    Problem Detail:
    Saw that changed to lv82 but go back to lv81 after restart...

  10. #280
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    MaGesytc need refund from 01/2016 to 01/2016

    Hey my name is Garry but I play under my wife's profile from Google but, I'm jus gone get to the point but from 1/2016, through 2/2016 I lost my profile dew to my tablet freezing up and I had to send it in to from a little bit of water damage I had to get it fix but when I got it back my profilehad been lost so the game version I was on 2.1.28. 129 I could not find any more so I had to start a new profile under the new game play type system and the name is UPGroove is there you can merge my strongest profile MaGestyic to UpGroove and carry my gems to MaGestyic's profile I would leave the levels from MaGestyic player I just want my gems and then you can erase the Game UpGroove profile I only MaGestyic profile for current game play. Thank you server God

  11. #281
    Bronze Member Contributor Level 4
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    Please check my account and see why my vip points did not carry over when vip 16-20 was released,.... other players on server 58 vip points carried over and they were givin vip 16, 17, and some even 18..... I would like to be treated the same as the others ty. Acct no. 8931209

  12. #282
    Bronze Member Contributor Level 4
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    Please check my account and see why my vip points did not carry over when vip 16-20 was released,.... other players on server 58 vip points carried over and they were givin vip 16, 17, and some even 18..... I would like to be treated the same as the others ty. Acct no. 8931209

  13. #283
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    So UCOOL

    Now i wanna a solution from you guys. The Purchase Event said: After purchasing 99.9USD, EVERY TIME you purchase another 99.9USD, it will gain you the following rewards: 250k wood,250k.....
    no where said i have to buy it in one day!!!!!!!! it says EVERY TIME. so ucool give the player a wrong information! you guys didnt write it down the player has to make the purchase in one day!!!
    i dont want my money back. but i wanna get a solution.
    Account ID:16708301

    kind regards,

    Fish

  14. #284
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    Hello
    I purchased from the seller werewolf pack on the black market
    the amount of 30,000 gems, package came in stock and when I did use, did not appear anywhere
    This problem appeared on January 2, 2017
    Please verify your account with id 24977056

    Thanks

  15. #285
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    My game dont work. Failed update. I update the game from google play but stil same eror

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