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Thread: No Weekend Reward - Looking for administrators answer

  1. #1
    Silver Member Contributor Level 5
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    No Weekend Reward - Looking for administrators answer

    Spent gems during weekend event but did not get any reward .
    I spent the following gems

    Used 3000+ gems on 27th
    Used 3000+ gems on 28th

    Did not receive any of the rewards

    Account id: 2068880
    Server: 10 Ferryman

    As far as I see lots (or all) of people did not get their weekend rewards. Do you think we can send our petition in an email to the support department or can this problem be solved with further forum posts?

    Thank you

  2. #2
    Silver Member Contributor Level 5 ArXs's Avatar
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    Betty mentioned, that the awards will have been sent to all players by the end of day.
    Please find the quote below:

    Quote Originally Posted by Betty View Post
    Dear Leader,
    Sorry to hear that you lost the Commando fragments, I have marked down your case and we will re-send the lost Soul Stones to all affected players. Thanks.

    Regards
    Betty

  3. #3
    Silver Member Contributor Level 5
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    It's more than just soulstones it's some gold and exp thingys
    Hopefully it gets settled out

  4. #4
    Silver Member Contributor Level 5
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    Note: Just received one reward.
    But only received one reward.
    In the mail it says "The above events are only available once per day"
    In the email I received it says here are your rewards for spending 6186 gems, but I spend 3050 in one day and 3100 in another day, therefore I should have received 2 rewards not just 1.
    Just to be clear: received 10x cleric 10x commando 100k gold 50 exp things. This is just 1 day reward

    Still hoping to hear from the administrators soon,
    Thank you,

  5. #5
    Silver Member Contributor Level 5
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    Second Note:
    Just received the 2nd reward. All is well.
    Thank you,
    Cya

  6. #6
    Bronze Member Contributor Level 3
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    Just received too, now waiting for level challenge reward...

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