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Thread: Monthly package dissapeared.

  1. #1

    Monthly package dissapeared.

    Monthly package dissapeared
    Good morning. I can't English-speaking well.
    Because i'm korean.
    Now my teamlevel is 46. I play daily. I purchased a monthly card with 4.99$.
    It worked untill today when u guys implemented the latest patch.
    Note: i had 19 or 20 days left .
    Please resolve this problems.

  2. #2
    Bronze Member Contributor Level 3
    Join Date
    Sep 2014
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    Lol . You stole my post. How come you have the same problem as me ? Do you really have 18-19 days? Did u really bought the package ??

  3. #3
    Sorry for capying your text.
    I'm korean and I'can't speak English very well.
    But my situation and your situation is very similar.
    My card left 19~20days.

  4. #4
    Iron Member Contributor Level 1
    Join Date
    Sep 2014
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    6
    Same issue here

  5. #5

    Join Date
    Sep 2014
    Posts
    1
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    6
    Same issue . i was vip 4, after restart become vip 3 (

  6. #6
    Iron Member Contributor Level 1
    Join Date
    Sep 2014
    Posts
    13
    Rep Power
    6
    Please read your messages in the mailbox. It said that all old monthly cards would get deleted and in return you get all the days you have left in the mailbox. As I got 3k crystals 😁

  7. #7
    Administrator Contributor Level 12 Betty's Avatar
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    Sep 2014
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    Quote Originally Posted by Kong Jae Won View Post
    Monthly package dissapeared
    Good morning. I can't English-speaking well.
    Because i'm korean.
    Now my teamlevel is 46. I play daily. I purchased a monthly card with 4.99$.
    It worked untill today when u guys implemented the latest patch.
    Note: i had 19 or 20 days left .
    Please resolve this problems.
    Dear Leader,
    We adjusted the price of Monthly Card. The rest days of your Monthly Card will turn into Gems and be sent to you one-time by mailbox.

    Regards
    BETTY

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