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Thread: Read Me First!

  1. #811
    New Comers
    Join Date
    Oct 2015
    Posts
    1
    Rep Power
    2
    Cannot log into game . I updated game but when I log in it says update available I'm on kindle

  2. #812
    New Comers
    Join Date
    May 2015
    Posts
    1
    Rep Power
    3
    This is all i have saved hopefully it can get my account back
    Name morreen or moreen
    account id 18038227
    vip lv 3
    Account lv 59
    do not know server sorry

  3. #813
    New Comers
    Join Date
    Mar 2017
    Posts
    1
    Rep Power
    1
    Character name is reaans
    server is 182 ruins of phocz
    account id is 25323340
    device kindle fire
    started 05-16-17

    not able to log into game once I was my account was no longer on my device sent in a ticket from my device logging in to see if it has been fixed and account back now cant log into the game again Grrrr

  4. #814
    New Comers
    Join Date
    May 2017
    Posts
    1
    Rep Power
    1
    Server: 180 Brendj PeakClick image for larger version. 

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ID:	12851Click image for larger version. 

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ID:	12852

    Character Name: Ravensblood

    Account ID: 25107819

    Device(optional): Samsung Galaxy 7

    Estimate Time of Problem: 12:00 CST

    Problem Detail: Temple. Sent invites. Battle logs show 3 battles are done and are completed but lanes show only 2/3 done so I cannot loot. Of course it is when Temple rewards are doubled.

  5. #815
    Platinum Member Contributor Level 8
    Join Date
    Oct 2015
    Location
    Moscow, Russia
    Posts
    538
    Rep Power
    19
    Find strange bug after last update. If you use Cross Knight ult 2nd time during fight, battle freeze and only timer works, with time over result

  6. #816
    New Comers
    Join Date
    Jun 2017
    Posts
    1
    Rep Power
    1
    Hallo,

    Name: 667neighbour
    Server 206
    Level 36 (or 35)
    Vip Level 5
    Device Samsung galaxy s 7

    Hello, yesterday when i started the App i came automatically to an older Account from me on another server. Then i tried to come back to my account on server 206 nur than i started in a new account in Level 1. Can you please restore my account?

  7. #817
    New Comers
    Join Date
    Jul 2017
    Posts
    1
    Rep Power
    1
    Hello guys!



    Server: 206

    Character Name: Illidan

    Account id:27869213

    Estimate time of problem: Saw it today

    Problem Detail: I have a problem with the soul shop on server 206, the swordmaster dissapears from the shop and i cant see him. The others members of the guild can see him but i cant ... dont know what happend. They dont have Cat Fencer but i dont have swordmaster and i am the only one who has this problem.. i need like 20 more souls to summon him.. please help

    If anyone reported the same problem as me please let me a link to the answer
    Thank you!
    Have a nice day.

  8. #818
    Iron Member Contributor Level 1
    Join Date
    Jun 2016
    Posts
    12
    Rep Power
    2
    Quote Originally Posted by Betty View Post
    Hi VIP, sorry for the inconvenience. Please try end the game process and then restart the Heroes Charge app. If it still doesn't work. Please download the latest release and try again.
    Betty
    .
    Problème avec la chapelaine en guerre des dieux elle lance sont ultra plus de dix fois par combat c'est pas normal veuillez arranger ce problème merci

  9. #819
    Iron Member Contributor Level 1
    Join Date
    Jun 2017
    Posts
    6
    Rep Power
    1

    Heroes ıd

    lose my account.
    Account ID: 27991176
    Team level: 65
    Alias: [TR]GöLgE
    server: 207
    vip: 11
    Please help.
    Last edited by Gölge; 07-12-2017 at 04:18 PM. Reason: I m no speak english

  10. #820
    Iron Member Contributor Level 1
    Join Date
    Jun 2017
    Posts
    6
    Rep Power
    1
    Hallo
    Name: [TR]GöLgE
    Server: 207
    Lvl: 65
    Vip lwl: 11
    Account ıd: 27991176
    Hello, yesterday when i started the App i came automatically to an older Account from me on another server. Then i tried to come back to my account on server 207 nur than i started in a new account in Level 1. Can you please restore my account?
    Itunes : turgutbilici.0789@gmail.com
    Last edited by Gölge; 07-12-2017 at 04:20 PM. Reason: Düzeltmek

  11. #821
    New Comers
    Join Date
    Jul 2017
    Posts
    1
    Rep Power
    1
    I am SMERSH guild 110228234 Tumbleweed server 184 Wastelands Account ID 25527060.On 12.7.2017 I purchased by mistake in Reedem Of Guild tournament shop ancient runestone.Please,give me back my tournament coins and take the stone.I hope to urgent answer,Tnx

  12. #822
    New Comers
    Join Date
    Jul 2017
    Posts
    2
    Rep Power
    1
    Server: 90

    Character Name:

    Account ID: 13511291

    Device(optional):

    Estimate Time of Problem:
    A few weeks

    Problem Detail:
    I cant enter the test server, the game loads the test server data, then restarts and loads again the normal version...

  13. #823
    Iron Member Contributor Level 1
    Join Date
    Sep 2016
    Posts
    13
    Rep Power
    2
    Hello.

    Server: (160) Visage of Solma
    Character Name: Rex_Ivan
    Account ID: 22932975
    Team level: 93
    VIP: 7 (if I am remembering correctly)
    Device: (old) Amazon Kindle fire OS 5.3.1.0
    (new) Windows 7 PC using Bluestacks App Player

    Problem: About a week ago the device I had heroes charge installed on was broken (Amazon kindle). I can not get it fixed and can not interact with it at all. Today I tried to switch my account to blue stacks on my PC, but when I signed into google play, my heroes charge account is level 1. All progress is gone. I have no idea what happened. Please, I would like to have my account progress returned.

  14. #824
    Iron Member Contributor Level 1
    Join Date
    Jul 2017
    Posts
    9
    Rep Power
    1

    Threatening messages in game

    Hi Betty I keep getting messages from a player on my server because he doesn't not like when my guild members attack him in the arena. So far he has threatened to kill my family and burn me alive and called me a wide array of pretty vulgar names. I have received about 10 mails now. I never have once responded you can look at history. My guild mate today received 65 mails from him today. Here are some of the mails. My server is 126. My in game id is 18847647

  15. #825
    New Comers
    Join Date
    May 2015
    Posts
    2
    Rep Power
    3
    Bonjour jai perdu ma boutique de pierre d'âme est-ce que l'on peut m'aider svp

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