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Thread: Read Me First!

  1. #301
    Iron Member Contributor Level 2
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    Mar 2015
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    Arcata, CA
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    Not sure if this is the right place to ask/suggest this......is there any way possible that I can delete old whispers? If so, how?
    Do not be afraid; our fate
    Cannot be taken from us; it is a gift.

  2. #302
    New Comers
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    Mar 2015
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    Hi
    server is 59
    Skiemarck
    10791278
    iPhone

    First of gratz for the game! Its really fun!
    My problem is that today I opened my ancient temple, I did one of than, and, when I came back, it desapered... With no loots!
    I'm really trying to farm equipment, and it's hard for the number of my chars... It helps a lot...
    Thx for your attention

  3. #303
    Iron Member Contributor Level 1
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    Mar 2015
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    Quote Originally Posted by Vagrizzly View Post
    Does customer service ever act on these problems? I still can't play. Crashes every time.

    Same, all time crash tahts fucking annoying and i think they will do nothing for us

  4. #304
    New Comers
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    I guess when you're that big a company you can afford to piss off a few unimportant paying customers. Or can they?

  5. #305
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    Mar 2015
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    Never mind it's been sorted

  6. #306
    Iron Member Contributor Level 1
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    Jan 2015
    Location
    California
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    Hero Stuck on the Edge.

    Server:Swordmaster

    Character Name:Mage

    Account ID:1980246

    Device(optional): Android LG G3.

    Estimate Time of Problem:Well, theres not really much time, because it was my last hero in the arena.

    Problem Detail:Well, I was on the Arena. I would most likely won, but another wind master pushed me to the end of the screen, therefore my windmaster was unable to shoot/special abilty. I'd like maybe see if anyone ever had this issue.

  7. #307
    New Comers
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    Mar 2015
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    Network connection

    [QUOTE=My_Kitten;31946]Server: (4) Chaplain

    Character Name: Roadrunner1!

    Account ID: 12614383

    Device(optional): Iphone

    Estimate Time of Problem: Several hours

    Problem Detail: I am not able to go to the game and it gives me a network error asking me to check my network connections. But all the other apps on my phone are running fine, I am also able to connect to the internet. This has just been a problem with HC. How do I fix this?? Can u do something on you end to fix this asap. Please. Thank you, Road
    Last edited by Roadrunner1!; 03-28-2015 at 09:20 AM. Reason: Same problem again! Account ID: 12614383

  8. #308
    New Comers
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    Network connection Error - for several hours

    Quote Originally Posted by Roadrunner1! View Post
    Character Name: Roadrunner1!

    Account ID: cant access the game so not able to get this info.

    Device(optional): Iphone

    Estimate Time of Problem: Several hours

    Problem Detail: I am not able to go to the game and it gives me a network error asking me to check the network connections. But all the other apps on my phone are running fine, I am also able to connect to the internet. This has just been a problem with HC. How do I fix this?? Can u do something on you end to fix this asap. Please. Thank you, Road
    Please help! I need to play asap!!! It been 4 hours now that the server is down! Fix it please!!
    Last edited by Roadrunner1!; 03-15-2015 at 11:43 AM. Reason: Fix asap - server ID 83

  9. #309
    New Comers
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    Server ID 83 Allen, user name Roadrunner1! - not able to log in since 7 hours!!! Put in a ticket too!! Help please!

  10. #310
    New Comers
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    Mar 2015
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    Server: (86) Barrand

    Character Name: PureLuk

    Account ID : 13240566

    Device(optional) iPhone 5

    Estimate Time of Problem: 3-15-2015 / 10 AM

    Problem Detail: I Can't complete my 2nd guild raid for today, it says 1 guild raid left for me to claim the reward but in the raid it says I can't raid anymore.

  11. #311
    Silver Member Contributor Level 5
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    Mar 2015
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    No issue, but question.

    How do you find out your server name?

  12. #312
    User ID: 9896997
    Player name: Percic
    Time of error: between 7:45 am and 9:00 am mountain time on 3/18/2015. I don't remember the exact time.
    Device: Samsung Galaxy S4

    I collected my dragon coins from Grand arena and as I clicked on the button, I received a phone call. Afterwards, my coin total did not show the added coins and it did not show that I could collect anymore.
    I do not know my server.

  13. #313
    Iron Member Contributor Level 1
    Join Date
    Mar 2015
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    Please help me to link to other device. I used to play on android device and then I link to new iOS device once time already . Now, I want to linked to my iPad but the game said "already linked" and I have a problem with game center so please help me.

    My account ID: 2731429
    server 11
    nick [CBZ] Hengky

    Please help

  14. #314
    Iron Member Contributor Level 1
    Join Date
    Nov 2014
    Posts
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    Hi

    i am not sure if its a bug but i noticed that the ancient temple doesnt appear anymore (at least for me)

    name: frostflake
    account id: 5702877
    Server 39
    time: since yesterday
    device: oneplus one

    bug: no ancient temple anymore. also some bugs if i get invited , the invites are deleted within some hours.
    Also a lot connection issues since the patch

  15. #315
    Iron Member Contributor Level 1
    Join Date
    Jan 2015
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    Server: 64 Loreth

    Character Name: Team Pizdak

    Account ID: 9946714

    Estimate Time of Problem: 12:00 and one month ago

    Problem Detail: Today i got level 78 and as usual i got my stamina out of it like 140 stamina.. i used 40 stamina and then i had some connection problems so i couldnīt use it anymore.. i had 100 stamina left before i logged out. When i logged again i had like 11 stamina and none of the items i tried to get before.. and it is actually the second time it happened to me.. for the first time it was like month ago and now again...please help me

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