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Thread: Read Me First!

  1. #781
    New Comers
    Join Date
    Mar 2017
    Posts
    1
    Rep Power
    3
    Server: 116

    Character Name: [AE]Neptune

    Account ID: 17376828

    Device(optional): android

    Estimate Time of Problem:

    Problem Detail: I cannot joint in server test .Thanks

  2. #782
    Iron Member Contributor Level 2
    Join Date
    Jan 2017
    Posts
    15
    Rep Power
    4
    Search Forums

    Character name: lynnom

    Account ID: 26159751

    Device (optional): zenfone 2

    Estimate Problem Time: one-month

    Detail of the problem: the crusade adiversarios are of personnel that do not exist (or migrated from serves) and are always the same, and the whole stores do not appear any more heroes for more than 2 months. Could at least look updates stores, ta Being embarrassing.

  3. #783
    New Comers
    Join Date
    Mar 2017
    Posts
    2
    Rep Power
    3
    Servidor: América
    Nome do personagem: TioSamn
    ID da conta: 681954
    Estime o tempo do problema: Todo Beta
    Detalhe do Problema: Ativar a habilidade "Desvio" logo antes de morrer, faz com que ao ressurgir ela seja ativada na base.

  4. #784
    New Comers
    Join Date
    Mar 2017
    Location
    Russia
    Posts
    2
    Rep Power
    3
    Мне помогут или нет? с 3 марта не могу зайти в игру.
    Server 191 nickname [RH]Aectann vip6
    Server 123 [LM]Naphtalin
    After deleting the account google play games, I can not enter the game. When trying to log in to the Google + account , I had to make a new Google Play Games account, but without any progress in the game. The problem was discovered after reinstalling the game.
    old id do not know. Entrance performed automatically
    new id on 203 serv. :27573790
    I repeat because there is no answer for a week. But I want to playClick image for larger version. 

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    My last payment

  5. #785
    New Comers Contributor Level 1
    Join Date
    Mar 2017
    Posts
    4
    Rep Power
    3
    Hello, 3 days ago i've been lost my account on server 108, name : Gaika, lvl 104, Vip 11 , can you help me please to get back the account, thank you.

  6. #786
    New Comers
    Join Date
    Mar 2017
    Posts
    4
    Rep Power
    3
    I've tried multiple times on 2 different kindle fire devices to access support and the game crashes every time. I need to contact support because gems that I purchased were not received.

  7. #787
    Bronze Member Contributor Level 3
    Join Date
    Jan 2017
    Posts
    37
    Rep Power
    5
    Hello,

    As Ember cannot receive message anymore, I decide to post here...

    Please, could you let me know why the threads I posted more than 24h hours ago are still not released? I tried twice...

    My settings on the bottom of the page grant to me the permission to create a new thread...

    Best regards

  8. #788
    New Comers
    Join Date
    Mar 2017
    Posts
    2
    Rep Power
    3
    Server 77
    Dangerclose
    Guild is killakill

    I can not update or log in to account. I'm on iPhone. It says update is available go to store for update. I do and it says open not update, I click it and it takes me back to game starts log in and freezes

  9. #789
    New Comers
    Join Date
    Mar 2016
    Posts
    2
    Rep Power
    4
    Character name: J4F.AcidRain

    Account ID: 11239777

    server : 75 bokka

    Device (optional): Huawei P9

    issue : trying to retrieve my time zone but it will take 24 days , I was traveling and change it back then and now I want it back since I am home now

  10. #790
    Iron Member Contributor Level 1
    Join Date
    Apr 2017
    Location
    Melbourne
    Posts
    11
    Rep Power
    3

    War Of The Gods is unfair

    Im just a lvl damn 62 and look at the picture look them lvls too high for me to beat them

    Click image for larger version. 

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    I suggest that all server 1 can only play with server 1 to server 20 not server 182 vs server 1 because these old players will beat the shitty us easily

  11. #791
    New Comers
    Join Date
    Apr 2017
    Posts
    1
    Rep Power
    3

    Help:. Account Recovery

    Customer Support,

    Server: Unknown

    Character Name: Bucknasyy (I think)

    Account ID: Unknown

    Device(optional): Android

    Estimate Time of Problem: Today

    Problem Detail:. Account Recovery. I recently started playing again. I stopped playing in 2015. I had a lot of progress. I believe was VIP1. I made a purchase for gems on 01/25/2015.


    Thank you!

  12. #792
    Iron Member Contributor Level 1
    Join Date
    Jan 2017
    Posts
    11
    Rep Power
    4
    Server: 165
    Game name: Speedy
    Account id: 26955394

    Did not get 1 of the premium awards for Easter event. Also can't create a ticket in game which is why I'm posting here.
    I have a picture of proof, ill send once I can open a support ticket.

  13. #793
    New Comers
    Join Date
    Mar 2015
    Posts
    3
    Rep Power
    5

    Lost Account

    Server 83 Lig
    Character name: (EP) Aces VIP 14 Guild Elite Power
    Acct ID unknown
    Device Samsung Note
    Estate time: 4pm pst 4/29/2017

    I have lost Access to my account. IT was connected to a Google account I deleted without knowing it would lose my character. I have reloaded game and opened new Google account at kmboppa9@gmail.com. when I log into this account in game it connects to Dapplebrawler87280. I have no idea who that is. Can we attach my lost account to this Google account so I can recover it?? I have already switched to server 83. Also when I try to hit Support button in game it freezes game. Everything else works.
    Thank you for your assistance
    Account on server 83 27854962

    I still have had no response to this issue!! I have billing from bank statements if you respond and give me email to send them to!
    Last edited by kmboppa9; 05-01-2017 at 11:27 PM. Reason: Added account #

  14. #794
    Bronze Member Contributor Level 3
    Join Date
    May 2016
    Posts
    39
    Rep Power
    5
    Betty,

    I lost my ios account while I was playing on my iphone.
    All of sudden my lv 102 account has been switched to lv 1 account that I have never seen it before.
    Now I am wondering why this is happening?

    Team level 1
    Account Id : 26609593

    Team level 102
    Account ID : 25275325
    Server : 182

    I need my account back 102 account.

    I am seriously getting too much stress by this error.
    I am really getting sick of losing my id.
    Please fix it as soon as possible so I can continue play.

  15. #795
    Bronze Member Contributor Level 3
    Join Date
    May 2016
    Posts
    39
    Rep Power
    5
    I done the reset. It works now.

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