Server: don't know
User name: Blood Crows
Account ID: 10428907
When I tap the avatar icon I get the option to change avatar but nothing else. Can't access any options. Would like to quit my guild but obviously can't.
Server: don't know
User name: Blood Crows
Account ID: 10428907
When I tap the avatar icon I get the option to change avatar but nothing else. Can't access any options. Would like to quit my guild but obviously can't.
Server: 39
Character Name: [BO]Groove
Account ID: 5579195
Device(optional): Iphone and android device
Estimate Time of Problem: From 21:00 16 Feb 2016
Problem Detail: I can't receive my reward at reward time (21:00) and It's change to 9:00-11:00 tomorrow, so I miss my reward and event too. My time zone is GMT + 6
Server: 116
Character name: Titanwind
ID: 17320377
Device: Iphone
Estimated time of problem: From yesterday until now.
Problem detail: I can't receive my ranking reward while stamina bonus is normal. My timezone is GMT +6. Pls check and give me my reward. Thanks!
Server: draganor
Character Name: snoet
Account ID:
Device(optional): huawei p8 lite
Estimate Time of Problem: 2 days
Problem Detail:
I have a new phone. The game wont connect with my Google+ account so i lost my character snoet.
Grtz
Server:58
Character Name:GoodTeam
Account ID:8577127
Device(optional): MI 3 android 4.4.4
Estimate Time of Problem:Guild Tourna problem
Problem Detail:today in guild tournament,our guild fight with intensity(server 58),but system send me a mail and tell us that we lose,is VIP (server 55) win, This is impossible because we were not fight with vip,is intensity(server 58),please tell me why?
Server: 4. Character name: Ec•Xinaf. Account ID: 1213184. Device: iphone5s. Peoblem: today i got vip9 and i got the unlocked troll merchant. I clikced it and it say wanna spend 680 gems to open .. I clicked open and he got 680- gems from me for nothing.. Why?
server is already down for 12 hours !!
in iphone
network connection error, please reload the game for a try ,100.000.000 times
My crusade isn't droping double dragon coins at 4th gold chest and above
coutinho 20943908 143
Server: 130 Shield of Atam
Character Name: Piale
Account ID:19402227
Device(optional): cellphone
Estimate Time of Problem:9:59 pm
Problem Detail: Crusade - dragon coins not showing
I was running the crusade, and I have opened two dragon coin chests, on hard mode, and went to spend the coins and I only have 83. I should have several hundred from the drops. I'm on fight 8/15 and should've had coins from chests 3 and 6. Can I get this fixed please!! Thank you
Reset the crusade and the boxes dropped coins this time, but still missing coins from first run.
Another update: I have 2 resets per day, only one drops dragon coins. Is this the norm for more than one run?
Last edited by shawniees; 03-08-2016 at 04:35 AM. Reason: update
Server: 180
Character Name: новый чар Grumbler
Account ID: 25049210
Device(optional):
Estimate Time of Problem:
Problem Detail: Скачал Heroes Charge HD там создал героя Grumbler. При входе в обычную игру HC случайно подтвердил этого персонажа и затер старого. НИК был [Mk] Prost 48 lvl VIP 7 в гильдии Makentosh. ID и сервер не помню...как восстановить старого героя?...не мало денежных средств влито..подскажите пожалуйста.
Server: 115 (domination guild)
Character Name: DD-Jimmyson
Account ID:not sure
Device(optional): andriod
Estimate Time of Problem: 8 hours
Problem Detail: Hi I got a new phone and have already sold it without linking my account with my new phone. I am level 94 and vip 11 please help asap. Thanks![]()
Server : 179 The Shadow
Character name: Gelaerth
Account ID: 24933287
Estimate time of problem: 9:00 - 10:00 PM (chilean hour)
Problem detail: When i was playing in the hours i told up. I didnt receive my daily rewards from the arena (rank 184). I´m afraid that this could be repeated tomorrow, or another day. By the way, having lost the rank 184 reward is a though loss at these moments for me. I will be thankful if u can check that.
Thanks for your attention.
Server:87 Rexus
Character Name:[MK]Risehell
Account ID:cant tell the id
Device(optional): Samsung Galaxy A3
Estimate Time of Problem:aroud 2 days
Problem Detail:Im using only 1 email on my phone.And for 2 days its seems that my acc lvl 95 with vip 5 is gone from that email.How can i fix this because i dont want to waste aroud 1 and half year of playing. Thank for your attention.