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Thread: Read Me First!

  1. #631
    New Comers
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    Feb 2016
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    Options not available

    Server: don't know
    User name: Blood Crows
    Account ID: 10428907

    When I tap the avatar icon I get the option to change avatar but nothing else. Can't access any options. Would like to quit my guild but obviously can't.

  2. #632
    Iron Member Contributor Level 2
    Join Date
    Oct 2014
    Posts
    17
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    7
    Server: 39

    Character Name: [BO]Groove

    Account ID: 5579195

    Device(optional): Iphone and android device

    Estimate Time of Problem: From 21:00 16 Feb 2016

    Problem Detail: I can't receive my reward at reward time (21:00) and It's change to 9:00-11:00 tomorrow, so I miss my reward and event too. My time zone is GMT + 6

  3. #633
    Iron Member Contributor Level 1
    Join Date
    Dec 2015
    Posts
    13
    Rep Power
    6
    Server: 116
    Character name: Titanwind
    ID: 17320377
    Device: Iphone
    Estimated time of problem: From yesterday until now.
    Problem detail: I can't receive my ranking reward while stamina bonus is normal. My timezone is GMT +6. Pls check and give me my reward. Thanks!

  4. #634
    Universal Leader Contributor Level 10 Yourself's Avatar
    Join Date
    Jul 2015
    Location
    Cedar Rapids, Iowa
    Posts
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    Quote Originally Posted by Blood Crows View Post
    Server: don't know
    User name: Blood Crows
    Account ID: 10428907

    When I tap the avatar icon I get the option to change avatar but nothing else. Can't access any options. Would like to quit my guild but obviously can't.
    That is the only purpose that clicking on the Avator (in the top right corner) does. If you want to quit your Guild, click on "Options" in the lower right-hand corner. There you will find a "Quit Guild" Button.

  5. #635
    New Comers
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    Feb 2016
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    Server: draganor

    Character Name: snoet

    Account ID:

    Device(optional): huawei p8 lite

    Estimate Time of Problem: 2 days

    Problem Detail:
    I have a new phone. The game wont connect with my Google+ account so i lost my character snoet.
    Grtz

  6. #636
    New Comers
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    Feb 2016
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    Server:58

    Character Name:GoodTeam

    Account ID:8577127

    Device(optional): MI 3 android 4.4.4

    Estimate Time of Problem:Guild Tourna problem

    Problem Detail:today in guild tournament,our guild fight with intensity(server 58),but system send me a mail and tell us that we lose,is VIP (server 55) win, This is impossible because we were not fight with vip,is intensity(server 58),please tell me why?

  7. #637
    New Comers
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    Feb 2016
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    Server: 4. Character name: Ec•Xinaf. Account ID: 1213184. Device: iphone5s. Peoblem: today i got vip9 and i got the unlocked troll merchant. I clikced it and it say wanna spend 680 gems to open .. I clicked open and he got 680- gems from me for nothing.. Why?

  8. #638
    Iron Member Contributor Level 2
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    Nov 2015
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    server is already down for 12 hours !!
    in iphone
    network connection error, please reload the game for a try ,100.000.000 times

  9. #639
    Bronze Member Contributor Level 3
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    Dec 2015
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    My crusade isn't droping double dragon coins at 4th gold chest and above

    coutinho 20943908 143

  10. #640
    Universal Leader Contributor Level 10 Yourself's Avatar
    Join Date
    Jul 2015
    Location
    Cedar Rapids, Iowa
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    Quote Originally Posted by bidaro4444@gmail.com View Post
    Server: 4. Character name: Ec•Xinaf. Account ID: 1213184. Device: iphone5s. Peoblem: today i got vip9 and i got the unlocked troll merchant. I clikced it and it say wanna spend 680 gems to open .. I clicked open and he got 680- gems from me for nothing.. Why?
    It costs 680 gems to have the Troll Merchant unlocked and available all the time. Spending 680 gems does not get you any items.
    Am I misunderstanding your problem?

  11. #641
    New Comers
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    Mar 2016
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    USA
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    Server: 130 Shield of Atam

    Character Name: Piale

    Account ID:19402227

    Device(optional): cellphone

    Estimate Time of Problem:9:59 pm

    Problem Detail: Crusade - dragon coins not showing
    I was running the crusade, and I have opened two dragon coin chests, on hard mode, and went to spend the coins and I only have 83. I should have several hundred from the drops. I'm on fight 8/15 and should've had coins from chests 3 and 6. Can I get this fixed please!! Thank you

    Reset the crusade and the boxes dropped coins this time, but still missing coins from first run.

    Another update: I have 2 resets per day, only one drops dragon coins. Is this the norm for more than one run?
    Last edited by shawniees; 03-08-2016 at 04:35 AM. Reason: update

  12. #642
    New Comers
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    Mar 2016
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    Потерял чара. Подскажите что елать!

    Server: 180

    Character Name: новый чар Grumbler

    Account ID: 25049210

    Device(optional):

    Estimate Time of Problem:

    Problem Detail: Скачал Heroes Charge HD там создал героя Grumbler. При входе в обычную игру HC случайно подтвердил этого персонажа и затер старого. НИК был [Mk] Prost 48 lvl VIP 7 в гильдии Makentosh. ID и сервер не помню...как восстановить старого героя?...не мало денежных средств влито..подскажите пожалуйста.

  13. #643
    Iron Member Contributor Level 1
    Join Date
    Mar 2016
    Posts
    8
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    6
    Server: 115 (domination guild)

    Character Name: DD-Jimmyson

    Account ID:not sure

    Device(optional): andriod

    Estimate Time of Problem: 8 hours

    Problem Detail: Hi I got a new phone and have already sold it without linking my account with my new phone. I am level 94 and vip 11 please help asap. Thanks

  14. #644
    New Comers
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    Mar 2016
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    Server : 179 The Shadow
    Character name: Gelaerth
    Account ID: 24933287
    Estimate time of problem: 9:00 - 10:00 PM (chilean hour)
    Problem detail: When i was playing in the hours i told up. I didnt receive my daily rewards from the arena (rank 184). I´m afraid that this could be repeated tomorrow, or another day. By the way, having lost the rank 184 reward is a though loss at these moments for me. I will be thankful if u can check that.
    Thanks for your attention.

  15. #645
    New Comers
    Join Date
    Mar 2016
    Posts
    1
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    6
    Server:87 Rexus

    Character Name:[MK]Risehell

    Account ID:cant tell the id

    Device(optional): Samsung Galaxy A3

    Estimate Time of Problem:aroud 2 days

    Problem Detail:Im using only 1 email on my phone.And for 2 days its seems that my acc lvl 95 with vip 5 is gone from that email.How can i fix this because i dont want to waste aroud 1 and half year of playing. Thank for your attention.

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