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Thread: Read Me First!

  1. #766
    New Comers
    Join Date
    Jun 2016
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    Unhappy Hello, Help Please, Bug in War of The Gods.

    Server: 127 Bahlind

    Character Name:LeeroyJnks

    Account ID:19050813

    Device(optional): Samsung Galaxy S4

    Estimate Time of Problem: 04:22 pm (UTC -6:00) Guadalajara, Mexico City

    Problem Detail:
    Lately in The War of the Gods when I get to the third round of the fighting I get a message that says "Problem with the server found, you have been disconnected" and disconnect me from the combat, marking it as defeat and end up losing positions. Please, there are several times that it has happened and it is becoming problematic. Currently in legend position 8500 and descending .

  2. #767
    New Comers
    Join Date
    Dec 2016
    Location
    Ukraine
    Posts
    1
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    5
    Server: 195 Curse of Urtock

    Character Name:___Y___

    Account ID: 26736720

    Device(optional): Samsung Galaxy S3

    Estimate Time of Problem: Dec 23 2016, 11:39 AM

    Problem Detail:I play on a server 195 for more than two months, and every time when start the game pop up message to connect an old account - I constantly refused, but Dec 23 2016 accidentally pressed approx. And do not sign in old Account on 195 server. Currently Server: 192 Currently Account ID: 26379411. Help me back to my account.

  3. #768
    New Comers Contributor Level 1
    Join Date
    Sep 2016
    Posts
    6
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    5
    Server: 54

    Character Name: Ubtao (lvl 92)

    Account ID: 26048033

    Device(optional): android

    Estimate Time of Problem: week+

    Problem Detail: Attempting to move account to a new device. Accidentally linked my email address to a brand new account/game before I linked it to the account I had been playing. Now I am unable to link my current account to my email address. Every time I try it asks me if I want to load up the new game (lvl 1 account).

    email is now linked to ID: 27295827 (200 server)


    Is it possible to link my email to the lvl 92 account ?

  4. #769
    New Comers Contributor Level 1
    Join Date
    Sep 2016
    Posts
    6
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    5
    Do we get responses ?
    Is this the wrong place for this request for help?
    Should I make a new thread ?

  5. #770
    Iron Member Contributor Level 1
    Join Date
    Nov 2015
    Posts
    9
    Rep Power
    6
    Server: 70 Perrin

    Character Name: 1***Star***

    Account ID: 27102195

    Device(optional): Android

    Estimate Time of Problem: 5AM GMT+2

    Problem Detail: Today I was playing the game between 04:30 AM and 05:30 AM GMT +2 and right after the refresh, I was buying stamina for gems but I did not receive the 50% bonus. Also, when I was raiding normal and elite, I did not receive any fireworks. Also, I did not receive any gems consuming bonus. In fact, I did not receive any of the spring event bonuses. Can you please help me with this?

  6. #771
    New Comers
    Join Date
    Aug 2016
    Posts
    3
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    5
    Server 67
    Name wtf b☆tch
    Acct id 26448909
    Device samsung galaxy 7
    Estimated time noon (gmt -7)
    Detail: accidentally sold over 200 almighty soulstones with a misclick. I would like them back. I have seen other instances of soulstones being returned on the forum. Almighty soul stones are the most important gear in the game. Thank you for your assistance.

  7. #772
    Iron Member Contributor Level 1
    Join Date
    Nov 2015
    Posts
    9
    Rep Power
    6
    Is this the right place to post this problems because I did not get any reply yet?

  8. #773
    New Comers
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    Feb 2017
    Posts
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    Hi my characters name is Uinya.
    Server: 199 Charge of the dead

    Character Name: Uinya

    Account ID: I don't know my id

    Device(optional): Xiaomi Mi4c

    Estimate Time of Problem: 14.02.2017, 15-00

    Problem Detail: Good afternoon! Help please, I lost my account. On my phone I have two applications. One simple, the second HD. The first account I've been playing for two months. The second started playing recently and moved it from another phone. At the entrance to the first account ever asked you do not want to move to the second account. I always pushed - not. This time accidentally clicked yes. And now, for the first account does not go. I only remember the nickname - Uinya and the server such as 199 Charge of the dead, the detachment level 63. Bind this account to my Google account - Bertalein555@gmail.com

  9. #774
    Iron Member Contributor Level 1
    Join Date
    Apr 2016
    Posts
    3
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    5
    DarksoulZ lvl 43 server 201and 202.
    Id-110226476
    Id-27334044

    6p.m., andriod.

    Both accounts didnt get log in bonus but my other 2 accounts did, idk why.

  10. #775
    New Comers
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    Feb 2017
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    character named (hk) ghost
    account id 13159742
    I had to reformat my phone and lost my account. when I reinstall its level 1. please help. google+ worked.
    Last edited by beanz; 02-21-2017 at 05:31 AM. Reason: problem solved

  11. #776
    Bronze Member Contributor Level 3
    Join Date
    Jan 2016
    Posts
    33
    Rep Power
    7

    Edit: sapphire staff reel not scimitar

    Server: 93
    Name: Drebomb
    Account: 25197258
    Device: Android

    My Grand Challenge had a bug today. On tier 4 one of my characters died and I retreated but she stayed dead. Then after I beat tier 4 it showed a crystal ball as the main reward but when I opened the boxes all the reward items changed (sapphire staff reel was main reward). I move on to tier 5 and press challenge and it says try again after 5pm. I reload the game and tier 5 shows beaten even though I didn't fight it and the crystal ball is the main reward.
    Edit: sapphire staff reel not scimitar
    Last edited by drebomb; 02-26-2017 at 12:42 PM. Reason: Incorrect reward

  12. #777
    Iron Member Contributor Level 2
    Join Date
    Sep 2015
    Location
    Germany
    Posts
    24
    Rep Power
    6
    Server:14

    Character Name: [God] Zpall

    Account ID:25237866

    Device(optional): Iphone

    Problem Detail:
    5 of my chars "lost" their "Divine Necklace, the items just dissapear. The chars are:
    - Imperial Executioner
    - Light Bringer
    - Serpent Warlock
    -Time Traveler
    - Forest Fairy

  13. #778
    New Comers
    Join Date
    Mar 2017
    Location
    Russia
    Posts
    2
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    4
    can't log in
    serv. 191
    nick: [RH]Aectann
    new id on 191 serv :27573904
    id on 203 serv. :27573790
    time ~23:00 GMT+4
    dev. Android
    After deleting the account google play games, I can not enter the game. When trying to log in to the Google + account , I had to make a new Google Play Games account, but without any progress in the game. The problem was discovered after reinstalling the game.
    old id do not know. Entrance performed automatically
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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  14. #779
    New Comers
    Join Date
    Mar 2017
    Posts
    1
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    4
    Server 57
    Character name: Qbits
    Account ID: 26949795
    Estimated time of problem: March 3 somewhere between 21:00 hrs and 24:00 hrs, gmt -4
    Problem: I used midas @20 gems on multi use. The screen displayed critical at 620 000 2, ten times. My gems were taken and I received no gold coins.

    I'm constantly running out of gold and could use this midas for my heroes. Please give me the gold I received using midas, or at the very least return my gems.

  15. #780
    New Comers
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    Mar 2017
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    Hello ,

    Since i'm new here and dont know where to post this problem with pic i'm sending you here.
    server 45
    nick is Monev
    my id is 18743253
    im playing on android phone
    time ~14:30 hrs GMT -6
    While i was playing in Heroes Camp i got notification that i was attacked and lost some materials. The problem is not loosing those materials but how is that possible when my Vault lvl is 5 and i got much less than that. In addition im sending you pictures as proof and if u can please tell me how is that possible to be attacked

    http://imgur.com/NTuiKok
    http://imgur.com/a/0IPea

    PS. i have one more problem, i can't use Support button from ingame, it's not doing anything when i'm clicking on it, is that some malfunctioning, bug or it's just problem for me?

    Thank you for your time

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