Read Me First!

[hellboy735]

Server: 116

Character Name: [AE]Neptune

Account ID: 17376828

Device(optional): android

Estimate Time of Problem:

Problem Detail: I cannot joint in server test .Thanks

[lyevil02]

Search Forums

Character name: lynnom

Account ID: 26159751

Device (optional): zenfone 2

Estimate Problem Time: one-month

Detail of the problem: the crusade adiversarios are of personnel that do not exist (or migrated from serves) and are always the same, and the whole stores do not appear any more heroes for more than 2 months. Could at least look updates stores, ta Being embarrassing.

[TioSamn]

Servidor: América
Nome do personagem: TioSamn
ID da conta: 681954
Estime o tempo do problema: Todo Beta
Detalhe do Problema: Ativar a habilidade "Desvio" logo antes de morrer, faz com que ao ressurgir ela seja ativada na base.

[Aectann]

Мне помогут или нет? с 3 марта не могу зайти в игру.
Server 191 nickname [RH]Aectann vip6
Server 123 [LM]Naphtalin
After deleting the account google play games, I can not enter the game. When trying to log in to the Google + account , I had to make a new Google Play Games account, but without any progress in the game. The problem was discovered after reinstalling the game.
old id do not know. Entrance performed automatically
new id on 203 serv. :27573790
I repeat because there is no answer for a week. But I want to play
My last payment

[Gaika]

Hello, 3 days ago i've been lost my account on server 108, name : Gaika, lvl 104, Vip 11 , can you help me please to get back the account, thank you.

[Finella]

I've tried multiple times on 2 different kindle fire devices to access support and the game crashes every time. I need to contact support because gems that I purchased were not received.

[Lukobu]

Hello,

As Ember cannot receive message anymore, I decide to post here...

Please, could you let me know why the threads I posted more than 24h hours ago are still not released? I tried twice...

My settings on the bottom of the page grant to me the permission to create a new thread...

Best regards

[Dangerclose]

Server 77
Dangerclose
Guild is killakill

I can not update or log in to account. I'm on iPhone. It says update is available go to store for update. I do and it says open not update, I click it and it takes me back to game starts log in and freezes

[AcidRain]

Character name: J4F.AcidRain

Account ID: 11239777

server : 75 bokka

Device (optional): Huawei P9

issue : trying to retrieve my time zone but it will take 24 days , I was traveling and change it back then and now I want it back since I am home now

[Flash23]

Im just a lvl damn 62 and look at the picture look them lvls too high for me to beat them



I suggest that all server 1 can only play with server 1 to server 20 not server 182 vs server 1 because these old players will beat the shitty us easily

[Bucknastyy]

Customer Support,

Server: Unknown

Character Name: Bucknasyy (I think)

Account ID: Unknown

Device(optional): Android

Estimate Time of Problem: Today

Problem Detail:. Account Recovery. I recently started playing again. I stopped playing in 2015. I had a lot of progress. I believe was VIP1. I made a purchase for gems on 01/25/2015.


Thank you!

[Speedy09]

Server: 165
Game name: Speedy
Account id: 26955394

Did not get 1 of the premium awards for Easter event. Also can't create a ticket in game which is why I'm posting here.
I have a picture of proof, ill send once I can open a support ticket.

[kmboppa9]

Server 83 Lig
Character name: (EP) Aces VIP 14 Guild Elite Power
Acct ID unknown
Device Samsung Note
Estate time: 4pm pst 4/29/2017

I have lost Access to my account. IT was connected to a Google account I deleted without knowing it would lose my character. I have reloaded game and opened new Google account at kmboppa9@gmail.com. when I log into this account in game it connects to Dapplebrawler87280. I have no idea who that is. Can we attach my lost account to this Google account so I can recover it?? I have already switched to server 83. Also when I try to hit Support button in game it freezes game. Everything else works.
Thank you for your assistance
Account on server 83 27854962

I still have had no response to this issue!! I have billing from bank statements if you respond and give me email to send them to!

[mumu890]

Betty,

I lost my ios account while I was playing on my iphone.
All of sudden my lv 102 account has been switched to lv 1 account that I have never seen it before.
Now I am wondering why this is happening?

Team level 1
Account Id : 26609593

Team level 102
Account ID : 25275325
Server : 182

I need my account back 102 account.

I am seriously getting too much stress by this error.
I am really getting sick of losing my id.
Please fix it as soon as possible so I can continue play.

[mumu890]

I done the reset. It works now.