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    Rifleman Legendary Quest Bug

    It seems the update has created a few bugs in my game-play. One of the bugs is with my Rifleman Legendary Quest. On the second quest, I am asked to complete Cursed City 10 times. Yesterday, I raided...
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    Thank you Betty. I have no idea how to interpret...

    Thank you Betty. I have no idea how to interpret the game log, but appreciate you taking the time to provide it to me. I will assume the game did give its rewards. I will consider the matter closed....
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    Thank you Betty. The issue with the silver...

    Thank you Betty.

    The issue with the silver and gold chest happened Tuesday, March 22nd between the times 1pm-2pm Central Standard Time. I am unable to recall the exact time, but I know it was...
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    Betty, That still doesn't answer my question...

    Betty,

    That still doesn't answer my question on where are my rewards from my free silver and gold chest as well as the rewards from today's Valkyrie 7 raids. How will those rewards be given? The...
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    Betty, I am using iOS. The game has been a...

    Betty,

    I am using iOS. The game has been a nightmare as the waiting continues. I have yet to see a log report on your end proving that I did, in fact, received items for my Free Silver and Gold...
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    Betty, when can we expect this iOS nonsense to be...

    Betty, when can we expect this iOS nonsense to be fixed? The game keeps glitching, white screens keep appearing, content keeps disappearing, I had a free silver and gold chest which didn't even show...
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    Exactly. Whatever happened to testing BEFORE...

    Exactly. Whatever happened to testing BEFORE sending it for Apple approval.
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    RESOLVED: An update was done on my device and...

    RESOLVED:
    An update was done on my device and now both sound and music are working. Thank you.
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    Betty, I did as you suggested and uninstalled...

    Betty,

    I did as you suggested and uninstalled the game. After reinstalling the game the issue is still present. My device is an iPhone 6.
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    Updated to 2.0 - No Music No Sound

    When I signed into my heroes charge this evening I was greeted with the. 2.0 update, but now I have no music or sound. I went into options and both music and sound are set to "on". Not sure where my...
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    Betty, The issue has been resolved, but thank...

    Betty,

    The issue has been resolved, but thank you for your time and looking into the matter.
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    Betty, You cannot be serious. So,...

    Betty,

    You cannot be serious.

    So, basically you're implying that I am fabricating a story of accidentally selling ShadowLeaf soul stones, because I have no idea how you cannot find any history...
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    Accidentally Sold ShadowLeaf Soul Stones

    Betty,

    I am following up on my issue with my ShadowLeaf soul stones I sold by accident on September 09, 2015. I don't know if this helps, but my server is 80 Urtock, my user is Viral-Legacy, my...
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    Not sure if this will help but I occurred between...

    Not sure if this will help but I occurred between 10:50pm-11:00pm Central Standard Time. I play the game on an iPhone. I cannot believe there is no log of this happening. Seriously.
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    Betty, My log shows no record? Does it show...

    Betty,

    My log shows no record? Does it show any of my items being sold? How can that be possible? I sold them last night. 124 of them to be exact. Did I not provide the right information to...
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    Accidently Sold Soul Stones

    Hello Betty,

    I have also accidently sold my soul stones, but it was for my ShadowLeaf. I had 127 and I sold 124 of them as I was selling my grey items and then thought I switched to my green ones...
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