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  1. Thread: Nibelungen ring

    by Betty
    Replies
    2
    Views
    3

    Dear Leader Could you attach a screenshot...

    Dear Leader
    Could you attach a screenshot please? I checked the log but I didn't see any Frost Staff quantity deduction for the past couple of days. Thanks.

    Best Regards
    Betty
  2. Thread: Account Recovery

    by Betty
    Replies
    399
    Views
    400

    Dear Leader Swordmaster is server no.9. We found...

    Dear Leader
    Swordmaster is server no.9. We found one EvvE on server 134 and one on server 142. Do you recall that you ever changed your in-game name please? Thanks.

    Best Regards
    Betty
  3. Replies
    73
    Views
    74

    Dear Leader We've unlocked the test server entry...

    Dear Leader
    We've unlocked the test server entry for your account now. Thanks.



    Best Regards
    Betty
  4. Replies
    73
    Views
    74

    Dear Leader We've unlocked the test server entry...

    Dear Leader
    We've unlocked the test server entry for your account now. Thanks.


    Best Regards
    Betty
  5. Replies
    73
    Views
    74

    Dear Leader Yes, as you can run the Non-HD game...

    Dear Leader
    Yes, as you can run the Non-HD game on your android emulator. Thanks.

    Best Regards
    Betty
  6. Replies
    73
    Views
    74

    Dear Leader You cannot login the game on iOS or...

    Dear Leader
    You cannot login the game on iOS or use HD android version after you joined the test server. You may start a brand new account on your Android emulator and then tell us the new id so...
  7. Thread: dear betty,

    by Betty
    Replies
    14
    Views
    15

    Dear Leader We will let our production team that...

    Dear Leader
    We will let our production team that players would be very happy if we have more 40% skin discounts. Thank you.

    Best Regards
    Betty
  8. Thread: Nowa gra

    by Betty
    Replies
    8
    Views
    9

    Dear Leader Please tell us the id of that...

    Dear Leader
    Please tell us the id of that account so that we can remove the login for that account for you. But please do try to login the correct email to retrieve your old one. Thanks.

    Best...
  9. Replies
    22
    Views
    23

    Dear Leader Our admin told me that the account...

    Dear Leader
    Our admin told me that the account login is normal. If you would like to login the old account on another device. Just tell us the new id you see on the device and we will remove the...
  10. Replies
    73
    Views
    74

    Dear Leader We've unlocked the test server entry...

    Dear Leader
    We've unlocked the test server entry for your account now. Thanks.

    Best Regards
    Betty
  11. Replies
    73
    Views
    74

    Dear Leader We've unlocked the test server entry...

    Dear Leader
    We've unlocked the test server entry for your account now. Thanks.

    Best Regards
    Betty
  12. Replies
    73
    Views
    74

    Dear Leader We've unlocked the test server entry...

    Dear Leader
    We've unlocked the test server entry for your account now. Thanks.

    Best Regards
    Betty
  13. Thread: Account Recovery

    by Betty
    Replies
    399
    Views
    400

    Dear Leader Please tell us the account id of...

    Dear Leader
    Please tell us the account id of your new account and then we could see if we can help re-link your account. Thanks.

    Best Regards
    Betty
  14. Thread: Account Recovery

    by Betty
    Replies
    399
    Views
    400

    Dear Leader We will try clear the login for your...

    Dear Leader
    We will try clear the login for your new id first. Please try login your old gamil you used and after completing the first couple steps of the tutorial, you should be able to login your...
  15. Replies
    22
    Views
    23

    Dear Leader If it's still not working, please...

    Dear Leader
    If it's still not working, please tell us the in-game name and level or server(better) of your old account. If it wasn't linked to a google account. We can help re-link and retrieve it...
  16. Replies
    8
    Views
    9

    Dear Leader We will report your issue to our...

    Dear Leader
    We will report your issue to our developers. Thanks.

    Best Regards
    Betty
  17. Thread: Nowa gra

    by Betty
    Replies
    8
    Views
    9

    Dear Leader The accounts cannot be deleted. It...

    Dear Leader
    The accounts cannot be deleted. It will generate a new one even if we deleted it. You will have to login your old email to retrieve your old account. Please let us know when you are...
  18. Replies
    73
    Views
    74

    Dear Leader We've unlocked the test server entry...

    Dear Leader
    We've unlocked the test server entry for your account now. Thanks.

    Best Regards
    Betty
  19. Replies
    73
    Views
    74

    Dear Leader We've unlocked the test server entry...

    Dear Leader
    We've unlocked the test server entry for your account now. Thanks.

    Best Regards
    Betty
  20. Replies
    3
    Views
    4

    Dear Leader Our developer told me that this hero...

    Dear Leader
    Our developer told me that this hero will be put into the Arena shop today.

    Best Regards
    Betty
  21. Replies
    8
    Views
    9

    Dear Leader Thank you for your feedback. We...

    Dear Leader
    Thank you for your feedback. We reported this issue several times. But our developers are positive that they just fixed some unexpected bugs. Thanks.

    Best Regards
    Betty
  22. Replies
    8
    Views
    9

    Dear Leader Please tell us your account id to...

    Dear Leader
    Please tell us your account id to check. And please also confirm that you are using non-HD version because facebook's API just determines non-HD and HD two identical games. Thanks.
    ...
  23. Thread: Nowa gra

    by Betty
    Replies
    8
    Views
    9

    Dear Leader We've removed the logins for your...

    Dear Leader
    We've removed the logins for your accounts. You could login your desired account on your devices now. Thanks.

    Best Regards
    Betty
  24. Thread: Zgubione konto

    by Betty
    Replies
    1
    Views
    2

    Dear Leader If you have another Google...

    Dear Leader
    If you have another Google Account/Apple ID, you can start a new game. Please tell us the account id you see on your device now and then we could remove the logins for you which allows...
  25. Thread: Account Recovery

    by Betty
    Replies
    399
    Views
    400

    Dear Leader Please give us the current account...

    Dear Leader
    Please give us the current account id you see in your game and the in-game name of your account you lost. We need both account to retrieve your old one. Thanks.

    Best Regards
    Betty
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