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  1. Replies
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    same here. Ucool having money issues? It's not...

    same here. Ucool having money issues? It's not like the few gems costs them anything but I wont be making any future purchases until this is resolved.
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    Ahh the old silent treatment.

    Ahh the old silent treatment.
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    10 posts it is

    10 posts it is
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    do I need to have 10 posts before this is seen?

    do I need to have 10 posts before this is seen?
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    hello? okay anyone here?

    hello? okay anyone here?
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    Need support on a billing issue

    Account ID: 17362692
    Server:116
    Receipt/Order Number: Transaction ID GPA.3311-0759-5330-87650
    Order date: 29-Mar-2017 6:12:53 PDT PM
    Delivery Failure

    Order did not appear in game but was...
  7. Replies
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    18,453

    Sticky: Support button does not work on Androids

    The support button does not work on both my instances of HC. How do I request an investigation to a billing issue? Was charged but did not receive the purchase.
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    Sticky: Account ID: 17362692 Server:116 Receipt/Order...

    Account ID: 17362692
    Server:116
    Receipt/Order Number: Transaction ID GPA.3311-0759-5330-87650
    Order date: 29-Mar-2017 6:12:53 PDT PM
    Delivery Failure

    Order did not appear in game but was...
  9. Thank you! :)

    Thank you! :)
  10. Replies
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    2,750

    Sticky: Newcomer here

    Newcomer here
  11. new account on server 116 : 26008888 existing...

    new account on server 116 : 26008888
    existing account on server 116: 17362692
  12. sync old Heroes charge account to new google games account?

    Hi

    I am trying to sync an existing heroes charge account to a google games account. It keeps trying to default me to a new level 1 account. How do I proceed?

    THanks
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