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  1. Replies
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    There will be two heroes available in Soul Shop.

    There will be two heroes available in Soul Shop.
  2. Replies
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    Dear leader, That would be the earliest...

    Dear leader,

    That would be the earliest possible lv 100 production / testing complete date. And it has a chance to be delayed due to various reasons during development.

    There will be level cap...
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    Dear leader, It meant you can trade all...

    Dear leader,

    It meant you can trade all redundant soul stones to soul coins with one tap.

    Regards,
    Icetea
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    Guild war and Level 100 should be in 1.10.0, it...

    Guild war and Level 100 should be in 1.10.0, it might be changed as the developers are focusing only on 1.9.0 at this moment.
  5. Thread: Bug free 1.8?

    by Icetea
    Replies
    16
    Views
    2,412

    Dear leaders This is a fake photo, either...

    Dear leaders

    This is a fake photo, either created by photo shop or just a client memory change. The developers have checked database/server and no such log.

    If he/she had so many soul coins,...
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    Dear Leader The team member who was in charge...

    Dear Leader

    The team member who was in charge of the social media has left to venture beat and we're currently hiring a new manager.

    Regards,
    Icetea
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    Dear Dreddster Thank you for your...

    Dear Dreddster

    Thank you for your enlightenment.


    "However we see changes to the game that we are not notified about (like the apparent reduction of the drop chance of legendary fragments)"...
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    Dear leader, The policy of how we handle posts...

    Dear leader,

    The policy of how we handle posts regarding drop rates is here: http://forum.ucool.com/showthread.php?15196-Clarifying-Drop-Rate-for-Soul-Stones
    All in game changes are post here:...
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    Dear leaders, There were some bandwidth issues...

    Dear leaders,

    There were some bandwidth issues during our last update (More than 20G bandwidth consumption for less than an hour), and it should be working now.

    Can you confirm if the issue is...
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    Sticky: Dear leader, Although it's uncommon, you can...

    Dear leader,

    Although it's uncommon, you can get 0 SS drop in 6 raids. There are quite a few user reports to support this in the forum as well. Thank you for your reporting of you noticing "1 SS...
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    Sticky: Dear leader Both you assumptions on so called...

    Dear leader

    Both you assumptions on so called 4th guarantee drop and modification of SS drop rate as side effect are incorrect. There is never such 4th drop guarantee in place and the drop rates...
  12. Replies
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    Sticky: Dear leader Thanks for pointing this out, it's...

    Dear leader

    Thanks for pointing this out, it's should be "announced through in game mail, forum OR event system", not all players care about the changes and sending in game mail or building a...
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    Sticky: Dear leader Since the changes are all in the...

    Dear leader

    Since the changes are all in the change log, could you enlighten me what more communication do you expect?

    Thanks,
    Ictea
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    Sticky: Dear leaders We'd like to clarify a few facts:...

    Dear leaders

    We'd like to clarify a few facts:
    1. All drop rate related changes are listed in the change log. There are NO changes unannounced.

    2. Our intention is to create a balanced game,...
  15. Thanks for the suggestions. However I failed to...

    Thanks for the suggestions. However I failed to understand why it's necessary to make the battle stage hp bar bigger as there are big bars under character button. Could you please clarify?
  16. Thread: My suggestions.

    by Icetea
    Replies
    9
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    1,007

    Thanks for the suggestion but I still don't know...

    Thanks for the suggestion but I still don't know what you mean by more guild merchants.
  17. Replies
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    Thanks for the list, this is very helpful to our...

    Thanks for the list, this is very helpful to our current recovery task.
  18. Replies
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    Dear leaders We aware that there were bugs in...

    Dear leaders

    We aware that there were bugs in the past and there will be bugs in the future. To make sure most bugs are found and fixed before release, we're currently hiring more QA and trying...
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    Dear leader, the developers have the server logs...

    Dear leader, the developers have the server logs and are working on accurately reclaim all the unfair gains. It takes time to do so, please be patience while they are working on this task.

    We...
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    Dear leaders, there are around 40 players exploit...

    Dear leaders, there are around 40 players exploit this bug. All the items generated by the bug will be removed according to the log. Their promotion/evolve will be rollback to the right level.
    ...
  21. Dear leader, You are correct, arena battles...

    Dear leader,

    You are correct, arena battles are computed solely at server side, so they're unrelated to client at all.
  22. Thread: Android 5 laggy

    by Icetea
    Replies
    5
    Views
    592

    Please try turn the sound off and see if it could...

    Please try turn the sound off and see if it could fix the problem.

    The engineers are working on this. Sorry about the inconvenience.
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    Please download Version 1.4.5 from Google Play...

    Please download Version 1.4.5 from Google Play and let us know if it fixes the crash, thanks.
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    Please download Version 1.4.5 from Google Play...

    Please download Version 1.4.5 from Google Play and let us know if the crash has been fixed. Thanks.
  25. Thread: Android 5 laggy

    by Icetea
    Replies
    5
    Views
    592

    Please download the latest version 1.4.5 from...

    Please download the latest version 1.4.5 from google play, it should fix the lag.
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