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  1. Dear Player We've re-linked your account now....

    Dear Player
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty
  2. Thread: I am out fk this

    by Betty
    Replies
    4
    Views
    5

    Dear Player We are sorry for the bad experience...

    Dear Player
    We are sorry for the bad experience you have had. And we will report these issues to our developers. Thank you.

    Best Regards
    Betty
  3. Replies
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    Dear Player I am sorry. I don't see any picture...

    Dear Player
    I am sorry. I don't see any picture attached. And please tell us the account id so that we could have a further check. Thanks.

    Best Regards
    Betty
  4. Replies
    2
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    3

    Dear Player You could buy App Store or Google...

    Dear Player
    You could buy App Store or Google Play gift card and top up your App Store or Google Play account first. And then you could buy In-App Purchases with the account balance. But I am not...
  5. Replies
    4
    Views
    5

    Dear Leader Really sorry for the inconvenience...

    Dear Leader
    Really sorry for the inconvenience that our system may have missed your order. We will confirm and deliver your order as soon as possible. For your 4.99 order, please also attach a...
  6. Dear Player We've re-linked your account now....

    Dear Player
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty
  7. Thread: New Hero

    by Betty
    Replies
    1
    Views
    2

    Dear Player It seems that our productin team is...

    Dear Player
    It seems that our productin team is still planning making for a new batch of heroes. So we don't have any information yet. Thanks.

    Best Regards
    Betty
  8. Thread: Loot didnt come

    by Betty
    Replies
    5
    Views
    6

    Dear Leader Our developer would like to have...

    Dear Leader
    Our developer would like to have your guild and account id number to have a further check. Thanks.

    Best Regards
    Betty
  9. Dear Player We've re-linked your account now....

    Dear Player
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty
  10. Dear Player Sorry for the inconvenience. Please...

    Dear Player
    Sorry for the inconvenience. Please tell us one or several of their account ids or names so that we could try to get the error log and to fix the problem. Thanks.

    Best Regards
    Betty
  11. Dear Player Our production team told us that it...

    Dear Player
    Our production team told us that it would be some how difficult to fix. But I've asked them to look for a solution. Thanks.

    Best Regards
    Betty
  12. Dear Player Sorry for the inconvenience. We will...

    Dear Player
    Sorry for the inconvenience. We will fix it soon. Thanks.

    Best Regards
    Betty
  13. Replies
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    Sticky: Dear Player I will report this issue to our...

    Dear Player
    I will report this issue to our production team but Kors' win rate is pretty high at the moment that it would be a little hard to make him stronger at the moment. So I would not expect...
  14. Replies
    2,000
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    2,001

    Sticky: Dear Player Could you tell us your Rank and on...

    Dear Player
    Could you tell us your Rank and on which server you play the game please? Thanks.

    Best Regards
    Betty
  15. Thread: Loot didnt come

    by Betty
    Replies
    5
    Views
    6

    Dear Leader Please tell us the Chapter and stage...

    Dear Leader
    Please tell us the Chapter and stage to check. Like what Savatage said, the drop rate is not 100%. Thanks.

    Best Regards
    Betty
  16. Dear Player The order should have been re-sent...

    Dear Player
    The order should have been re-sent by now. Thanks.

    Best Regards
    Betty
  17. Replies
    2
    Views
    3

    Dear Player Thank you for your feed back. We...

    Dear Player
    Thank you for your feed back. We will let our production team know.

    Best Regards
    Betty
  18. Thread: Enchanting gear

    by Betty
    Replies
    8
    Views
    9

    Dear Leader Our developer only told me that we...

    Dear Leader
    Our developer only told me that we still need some more testing and tweeking, but he didn't told me the ETA. Thanks.

    Best Regards
    Betty
  19. Replies
    4
    Views
    5

    Dear Leader We've re-linked your account now....

    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty
  20. Replies
    2
    Views
    3

    Dear Player If many players met similar or the...

    Dear Player
    If many players met similar or the same problems. You could post it here and provide one or a couple of account ids here so that we could have a check on the problem. Thanks.

    Best...
  21. Dear Player Did he try re-installing the game...

    Dear Player
    Did he try re-installing the game please? Sometimes reinstalling the game can fix this kind of problems. Thanks.

    Best Regards
    Betty
  22. Dear Player We will report this game to our...

    Dear Player
    We will report this game to our developers. Thanks.

    Best Regards
    Betty
  23. Thread: Hi betty help

    by Betty
    Replies
    1
    Views
    2

    Dear Player Hi, our developer checked the...

    Dear Player
    Hi, our developer checked the rewards status for your account and he said that killing and restarting the app will let you be able to claim the rewards. Thanks.

    Best Regards
    Betty
  24. Dear Player It's a finalization reward/or an...

    Dear Player
    It's a finalization reward/or an initialization reward for the new season that the rewards are sent for only once each season at the finalization/initialization time. Thanks.

    Best...
  25. Replies
    4
    Views
    5

    Dear Leader We are so sorry that we couldn't...

    Dear Leader
    We are so sorry that we couldn't find any accounts that match the name [₳] UnKnow. Please confirm that the spelling is correct. Thanks.

    Best Regards
    Betty
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