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  1. Replies
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    Dear Player Sorry for the inconvenience. Our...

    Dear Player
    Sorry for the inconvenience. Our engineers told me that they are still monitoring and reviewing the network data and logs. Thanks.

    Best Regards
    Betty
  2. Dear Player Thank you for your support and kind...

    Dear Player
    Thank you for your support and kind hearted. But as I know, we don't have anything schedule yet. And usually we employ localization companies to help us translate the game into other...
  3. Replies
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    Dear Player We are so sorry that user data...

    Dear Player
    We are so sorry that user data cannot be migrated. You could choose to play on another server under Settings->Server. But you will have to start over again. Thank you.

    Best Regards...
  4. Thread: Facebook fems

    by Betty
    Replies
    18
    Views
    19

    Dear Leader I don't have good news for you. And...

    Dear Leader
    I don't have good news for you. And our developer just told me that they fixed a bug which made the feature give much more gems than we expected. Thank you.

    Best Regards
    Betty
  5. Thread: Account Recovery

    by Betty
    Replies
    100
    Views
    101

    Dear Leader Please give us your old account's...

    Dear Leader
    Please give us your old account's in-game name as well as the new account id you see on your device now and then we can replace your new account with your old one. Thanks.

    Best...
  6. Replies
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    Dear Leader Please give us your old account's...

    Dear Leader
    Please give us your old account's in-game name as well as the new account id you see on your device now and then we can replace your new account with your old one. Thanks.

    Best...
  7. Thread: Account Recovery

    by Betty
    Replies
    100
    Views
    101

    Dear Leader We've re-linked your account now....

    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty
  8. Thread: Decent update

    by Betty
    Replies
    37
    Views
    38

    Dear Leader I cannot tell the ETA. But our...

    Dear Leader
    I cannot tell the ETA. But our production team colleague told me that it's almost there. Thank you.

    Best Regards
    Betty
  9. Thread: test server

    by Betty
    Replies
    41
    Views
    42

    Dear Leader We are so sorry that test server...

    Dear Leader
    We are so sorry that test server only supports Non-HD android version. Thanks.

    Best Regards
    Betty
  10. Replies
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    Dear Player We don't have this feature yet. We...

    Dear Player
    We don't have this feature yet. We will let our production team consider implementing this feature. Thank you.

    Best Regards
    Betty
  11. Thread: I need help!

    by Betty
    Replies
    4
    Views
    5

    Dear Player We don't support account switching...

    Dear Player
    We don't support account switching that you may have to erase the credential file or make a factory reset and register with another Google Play or Game Center account to start over...
  12. Replies
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    Dear Player Could you tell us your account id...

    Dear Player
    Could you tell us your account id and one of your friends' who you never fought against/together here please? And do you mean in the Ranked game or in Matched Play please?
    About the...
  13. Replies
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    19

    Dear Player Please tell us your account id and...

    Dear Player
    Please tell us your account id and the player's in-game name here so that we could locate that match and have a check. You could also attach a screenshot which shows all players' names....
  14. Replies
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    16

    Dear Player We've just reported your case to our...

    Dear Player
    We've just reported your case to our engineers and developers. They will review your case but it may take some time before we can setup proxies server to make the connection more stable...
  15. Replies
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    Dear Player Sorry for the inconvenience. We will...

    Dear Player
    Sorry for the inconvenience. We will report this player to our admin. Thanks.

    Best Regards
    Betty
  16. Thread: Account Recovery

    by Betty
    Replies
    100
    Views
    101

    Dear Leader We've re-linked your account now....

    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty
  17. Thread: test server

    by Betty
    Replies
    41
    Views
    42

    Dear Leader We've unlocked the test server entry...

    Dear Leader
    We've unlocked the test server entry for your account now. Thanks.

    Best Regards
    Betty
  18. Thread: test server

    by Betty
    Replies
    41
    Views
    42

    Dear Leader We've unlocked the test server entry...

    Dear Leader
    We've unlocked the test server entry for your account now. Thanks.

    Best Regards
    Betty
  19. Thread: test server

    by Betty
    Replies
    41
    Views
    42

    Dear Leader We've unlocked the test server entry...

    Dear Leader
    We've unlocked the test server entry for your account now. Thanks.

    Best Regards
    Betty
  20. Thread: test server

    by Betty
    Replies
    41
    Views
    42

    Dear Leader We've unlocked the test server entry...

    Dear Leader
    We've unlocked the test server entry for your account now. Thanks.

    Best Regards
    Betty
  21. Thread: Account Recovery

    by Betty
    Replies
    100
    Views
    101

    Dear Leader You just cannot switch account on...

    Dear Leader
    You just cannot switch account on your device. So switching account will not work. If you have more than one account, you should play it on another device. When you lost your account...
  22. Dear Leader Did you migrate your account to...

    Dear Leader
    Did you migrate your account to other server please? If so, please check your account id again. Thanks.

    Best Regards
    Betty
  23. Replies
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    9

    Dear Leader It's a client bug. We will try to...

    Dear Leader
    It's a client bug. We will try to reproduce and fix it in the next or in a few updates. Thanks.

    Best Regards
    Betty
  24. Thread: Decent update

    by Betty
    Replies
    37
    Views
    38

    Dear Leader I said a new feature. This is a new...

    Dear Leader
    I said a new feature. This is a new boss which was scheduled to be released sometime ago. And we are still working on the new feature. Thank you.

    Best Regards
    Betty
  25. Thread: Account Recovery

    by Betty
    Replies
    100
    Views
    101

    Dear Leader We've re-linked it again. Please try...

    Dear Leader
    We've re-linked it again. Please try again and see if you got the account back now. Thanks.

    Best Regards
    Betty
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