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  1. Thread: Test server

    by Betty
    Replies
    815
    Views
    816

    Dear Leader Please give us your account id like...

    Dear Leader
    Please give us your account id like what others do in this thread. Thank you.

    Best Regards
    Betty
  2. Replies
    1
    Views
    2

    Dear Leader Please tell us your old account's...

    Dear Leader
    Please tell us your old account's in-game name and the new account id you see on your device now so that we can replace it with your old account. Thanks.

    Best Regards
    Betty
  3. Replies
    24
    Views
    25

    Dear Leader The decision was made by our...

    Dear Leader
    The decision was made by our supervisor and it's final. Thanks.

    Best Regards
    Betty
  4. Thread: Please

    by Betty
    Replies
    4
    Views
    5

    Dear Player I am sorry that I forgot asking for...

    Dear Player
    I am sorry that I forgot asking for your account id, and could you also tell us your average queuing time now please? Thanks.

    Best Regards
    Betty
  5. Thread: Streaming?

    by Betty
    Replies
    1
    Views
    2

    Dear Player We don't have any plans on this...

    Dear Player
    We don't have any plans on this feature yet. But we will let our production team know and see if they would study the feature. Thank you.

    Best Regards
    Betty
  6. Thread: Conta perdida

    by Betty
    Replies
    1
    Views
    2

    Dear Player Please tell us your old account's...

    Dear Player
    Please tell us your old account's in-game name and the new account id you see on your device now so that we can replace it with your old account. Thanks.

    Best Regards
    Betty
  7. Replies
    1,509
    Views
    1,510

    Sticky: Dear Player Sorry for the inconvenience. Could...

    Dear Player
    Sorry for the inconvenience. Could you attach a screenshot here so that we know where you stuck please? Thanks.

    Best Regards
    Betty
  8. Replies
    5
    Views
    6

    Dear Leader We need the account id you see on...

    Dear Leader
    We need the account id you see on your device now. So that we can replace it with your main account. If you already see 28522976 on your phone, then please tell us the account id which...
  9. Thread: Test server

    by Betty
    Replies
    815
    Views
    816

    Dear Leader We are so sorry that test server...

    Dear Leader
    We are so sorry that test server only supports Non-HD android version. Thanks.

    Best Regards
    Betty
  10. Thread: Test server

    by Betty
    Replies
    815
    Views
    816

    Dear Leader We are so sorry that test server...

    Dear Leader
    We are so sorry that test server only supports Non-HD android version. Thanks.

    Best Regards
    Betty
  11. Thread: Test server

    by Betty
    Replies
    815
    Views
    816

    Dear Leader We've unlocked the test server entry...

    Dear Leader
    We've unlocked the test server entry for your account now. Thanks.


    Best Regards
    Betty
  12. Replies
    4
    Views
    5

    Dear Leader We've re-linked your account now....

    Dear Leader
    We've re-linked your account now. You should be able to play your main account again. Thanks.

    Best Regards
    Betty
  13. Thread: Suspicious

    by Betty
    Replies
    10
    Views
    11

    Dear Leader Accounts from different servers...

    Dear Leader
    Accounts from different servers belong to a parent account which is transparent to players. So if you got suspended, it will affect all of your accounts on the same device. Thanks.
    ...
  14. Replies
    39
    Views
    40

    Dear Player Could you tell us your average ping...

    Dear Player
    Could you tell us your average ping and FPS to check please? And did you see the wifi indicator turn white and broken often please? And could you tell us your account id to check please?...
  15. Thread: Please

    by Betty
    Replies
    4
    Views
    5

    Dear Player Sorry for the inconvenience. Could...

    Dear Player
    Sorry for the inconvenience. Could you tell us your Rank and on which region you are playing please? Thanks.

    Best Regards
    Betty
  16. Replies
    1,509
    Views
    1,510

    Sticky: Dear Player I don't have access to check a...

    Dear Player
    I don't have access to check a player's history. A screenshot is needed to open a case on this issue for our developers. Thanks.

    Best Regards
    Betty
  17. Thread: Test server

    by Betty
    Replies
    815
    Views
    816

    Dear Leader We've unlocked the test server entry...

    Dear Leader
    We've unlocked the test server entry for your account now. Thanks.


    Best Regards
    Betty
  18. Thread: Test server

    by Betty
    Replies
    815
    Views
    816

    Dear Leader Do you use Non-HD version please....

    Dear Leader
    Do you use Non-HD version please. Only Non-HD android version can play on the test server. Thanks.

    Best Regards
    Betty
  19. Thread: Suspicious

    by Betty
    Replies
    10
    Views
    11

    Dear Leader It's for hate speech or inappriate...

    Dear Leader
    It's for hate speech or inappriate languages against other players.

    Best Regards
    Betty
  20. Replies
    5
    Views
    6

    Dear Leader Please tell us the account id you...

    Dear Leader
    Please tell us the account id you see on your device now and then we could ask our admin to see if we could help. Thanks.

    Best Regards
    Betty
  21. Replies
    1
    Views
    2

    Dear Player Sorry for the inconvenience that our...

    Dear Player
    Sorry for the inconvenience that our system missed your order. Please tell us your Account ID and attach or link a screenshot of your iTune Purchase History here. And then we will...
  22. Replies
    39
    Views
    40

    Dear Player Could you tell us your average ping...

    Dear Player
    Could you tell us your average ping and FPS to check please? And did you see the wifi indicator turn white and broken often please? Thanks.

    Best Regards
    Betty
  23. Replies
    1
    Views
    2

    Dear Player It seems that it's created by our...

    Dear Player
    It seems that it's created by our players. Thanks.

    Best Regards
    Betty
  24. Dear Player Could you tell us where you live and...

    Dear Player
    Could you tell us where you live and on which server you are playing the game please? Thanks.

    Best Regards
    Betty
  25. Replies
    1,509
    Views
    1,510

    Sticky: Dear Player Our developer said that there will...

    Dear Player
    Our developer said that there will be a resources update later today. Please try to update it from Google Play. Thanks.

    Best Regards
    Betty
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