Search:

Would you mind send me the ingame purchase log to my email date from 06/08 to 14/08 so I can clarify with iTunes thanks

Hello Betty how is it? Have you check on the date which I said that I was bill twice? I have been waiting for sometime already hope you never ignore my problem...

Hi Betty please check carefully again on these date 06/08 , 08/08 , 10/08 I was charge twice on these date and on the 14/08 I did purchase while on the purchasing page it show successfully but it...

Hi Betty all the invoice I already post in here... other then these date 06/08 , 08/08 , 10/08 these 3 date I got charge extra I already show you the invoice it show I got charge twice 4.99usd hero...

Hello Betty few days past already so how ? My invoice already shown .. there is still 4 more 4.99usd which I haven claim back when can I get it?

Hello Betty I really do hope Ucool should do something about this purchasing connection problem .. I'm kind of disappointed on this matter as I had support this game for a long time ... you see for...

Hello Betty please check my purchase invoice again carefully... I am claiming for those which I was charge on the date which I told you but yet you kept showing me other date which was claim and had...

13088

this is all my purchase invoice and is already show clearly that i have extra 5x4.99usd bill to me which i did not get at all ... please check thanks

hello betty i should get 3 x4.99usd hero bag skin why you only send 2 to me ? as you can see on the 10th is 1x4.99usd and on the 14th 2x4.99usd this both i did not get it at all... and as for the...

Hi Betty you can see the billing double charge on the same item on the same day which ingame that item can't be bought twice.... that's why I am very frustrated about this issue on connection......

13078 13079 13080 13081

Hi Betty this is all the billing invoice as you can see from it there is double charge on date 06/08 , 08/08 , 10/08 ...... and now on the 14/08 which was charge to me where I didn't get anything at...

13068 13069 13070
Hi Betty This is the few which was deducted from my store credit which I tried purchase on 05/08 and it failed and so I use my credit card to purchase and it was ok but after...

Hello Betty I just notice that my App Store $30 credit had disappear and it's the same problem again on the purchase billing issue I am frustrated as this problem keep occurred ... now my billing...

Hi Betty sorry for the late reply...... my hp is iPhone 6 IOS 10.3.3 latest version

Hi Betty it always happen frequently.....everytime I want to purchase the loading page always load up too long and get stuck and I have to close everything and become i get charge for the item and...

Hi Betty thanks for the conformation..... as you can see the log I purchase is all from the skin side .. so the 24th purchase I have claim it already right? So if it is thanks for the info and the...

Hi Betty how is it? There is still one 4.99usd hero bag skin haven send to me yet.. hope you can settle it asap thanks

13033

Hi Betty this is the 27th which your staff have settle it already now only the 24th with you haven settle please check thanks

Hi Betty your admin gave me was for the date 27th which I was bill .... and for the 24th which I report to you haven receive yet which is 4.99usd hero bag skin......

Sorry for the confusion.......

My ingame ID 13416888

Hello Betty if can refund I no need come in here to report to you already ...I am not asking you to refund me I am asking you to Give me back what I was charge where I did it get it in the game

13025
As you can see I try to purchase your hero bag and this came out and billing came and it never show hero bag it show hero sack .. it's your ingame system fault please check it Betty

Hi Betty I have check and it's correct when I purchase the hero bag skin when invoice came it don't show hero bag it show hero sack ... please check your ingame purchase system ...

My ingame ID 13416888 [ATTACH=CONFIG]13015