Search:

Server: Server 35 Boaz
Character Name: [FVR]GaLe
Account ID: 5056359
Device(optional): iphone 6
Estimate Time of Problem: today
Problem Detail: I lost 45 fragments of legendary admiral...

Thank you, i get the gems already..

As usual awesome customer support.. two thumbs up!

Dear Betty / Allen / Ucool

I am a VIP 12 player in

Server: 35 Boaz
Character Name: [FVR]CEL
Account ID: 5056768
Device(optional): oppo find 7a
Estimate Time of Problem: 12.30 PM GMT+7...

Lol, to think i was once asking him for advice...

+1, i got rolled back and lost few items i think but i didnt remember the exact..

But this whining and threatening is crazy. At least give them some time to fix things.

I guess they will learn...

Just contact itunes support by text or phone and it will be taken care in matter of minutes..

Source : own experience

text or call them.. much faster

Do what i said, it was very easy!

Happened to me twice, and both times i contact itunes support.. In both events, in about less than 1 hour i was able to purchase again..

If it happen to me again, i will know what to do :)

Absolutely agree!

One of the best customer service (on-line/off-line) from a company i have received in this past week! (Have other issues)

Thanks Ucool / Betty!

This!

I spent a bit off 500 usd(because of monthly card purchase) to become VIP 11..

Rather than spending another 500 usd to play catch up, i'm planning to invest it to another VIP 11 in maybe...

Wow, so the solution is to spend more money to catch up the stamina difference? No wonder why many people give up when they cant keep up with the early birds VIP and keep on changing to new servers...

I just played this game in less than a week and am playing at server 31 (KRON) and i think i started a day or two after the server launch.
I went from VIP 5, to VIP 8 to VIP 11 in about 3 days of...