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  1. Replies
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    Change google password? He can not log in with...

    Change google password? He can not log in with his google account. I don't think that this is possible.
  2. Replies
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    Nah, I get full refund for VIP12 in two days. ...

    Nah, I get full refund for VIP12 in two days.

    Do you write a support ticket (billing issue) ingame?
  3. Because they don't read the forum or ask.. :) ...

    Because they don't read the forum or ask.. :)

    Yes, it is. :>
  4. You can play with another google/apple account....

    You can play with another google/apple account. Thats not a problem. :)

    Overall its the same thing like every other game with servers.. when you said you want a reset/refund/item for character...
  5. It's not a different account, just a different...

    It's not a different account, just a different server. imo.

    Your ACCOUNT is your android or apple login.

    You can use the transaction-codes.


    But the best you can do is write a support...
  6. Source? Couldn't find anything about it + they...

    Source?

    Couldn't find anything about it + they updated the policy: 14.11.2014.

    Everybody I know is suspended completly after refund.
  7. Don't think that you're able to play with this...

    Don't think that you're able to play with this account again.

    Good luck for you.
  8. Replies
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    Sticky: Yes, they close your account completly.

    Yes, they close your account completly.
  9. Replies
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    74,079

    Sticky: I'm sure you can play HC again with a new...

    I'm sure you can play HC again with a new account.
    I'll not do that at the moment.
  10. Replies
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    74,079

    Sticky: Short feedback: 1. Ask for refund in this...

    Short feedback:

    1. Ask for refund in this forum + support ticket ingame.
    2. Get reply on my email address with a positive answer (1 day after refund request)
    3. Get complete refund of my VIP 12...
  11. Replies
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    74,079

    Sticky: Ah yes. In a perfect world everybody report...

    Ah yes. In a perfect world everybody report themselves. :)

    I'm just leaving this game and talk in official forum about this bug - it's balance enough for me.




    ->
  12. Replies
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    74,079

    Sticky: It's unbalanced that many people get a huge boost...

    It's unbalanced that many people get a huge boost because of bugs.
    Don't tell me that everything is fixed. It's totally not.

    I had 8 people in one guild on one server who all have their...
  13. Replies
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    74,079

    Sticky: :cool: :D ;) I will pray for you.

    :cool: :D ;)

    I will pray for you.
  14. Replies
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    74,079

    Sticky: Should I give you my paypal address to send me...

    Should I give you my paypal address to send me the money? Maybe I'll ignore unbalanced gameplay then. Btw I refund money and have all my doubled soulstones. Please shut your mouth and look for real...
  15. Replies
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    74,079

    Sticky: Without you the world would be a meaningless...

    Without you the world would be a meaningless place.




    ->
  16. Replies
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    Sticky: Can you please stop misleading people and spam...

    Can you please stop misleading people and spam every topic? Thanks.

    Topic: Google Play and Apple gives you a one-time refund, if you're really lucky. Otherwise you have to contact ucool, because...
  17. Replies
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    74,079

    Sticky: Hello. Because of major bugs and unbalanced...

    Hello.

    Because of major bugs and unbalanced competition I want a full refund for every order. Thank you.


    ---------DO NOT DELETE---------
    UTC Time: 16 Nov 2014 14:41:34 GMT
    Game: Heroes...
  18. It was no roll back. They reset heroes first...

    It was no roll back.

    They reset heroes first and put the amount of soul stones back to inventory. After this, you had time to spend soul stones again.
    Then they start the maintenance and reset...
  19. Thanks to you. A positive impulse.

    Thanks to you. A positive impulse.
  20. It makes no difference, because we talk about...

    It makes no difference, because we talk about wrong decisions and customer service and reactions.
  21. Haha yes, when you buy a TV and after 1 month it...

    Haha yes, when you buy a TV and after 1 month it doesn't work like it should do + they don't give a fuck and just say "Sorry"..
    you are just saying: "Hey, its Sony, a company of humans..humans make...
  22. Everybody (not just a few players) who abuse it...

    Everybody (not just a few players) who abuse it completly (use Soul stones twice, buy heroes, upgrade heroes, craft items) got "rewarded".

    Those guys who want to be fair and wait for fix get...
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    Sorry, but this news is a lie. Developer go the...

    Sorry, but this news is a lie. Developer go the simple way and don't fix this issue for everybody. This game is broken now.

    It wasnt the right choice and many games had this problems before (roll...
  24. Thread: server error?

    by Santa
    Replies
    220
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    34,167

    Pls delete. :)

    Pls delete. :)
  25. Thread: server error?

    by Santa
    Replies
    220
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    34,167

    Its not fixed. Many people have their new heroes...

    Its not fixed. Many people have their new heroes and new star upgrades.

    Inventory is fixed, yes. Heroes, nope.
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