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thank you :)

Hi!

I just learned the hard way that you cannot buy the same pack (for example the 50$ pack of Psychopath, "Hero Chest") more than one time.
This leaves me in the situation where I cannot finish...

Hi Betty,

no answer for three days means you dont want to help?

Hi Betty,

this is my old account. I gave it to Rune when i took the account of a guild mate who quit.
What kind of information do you need? I really don't think you want to lose a customer like...

This seems to be fixed on the test server now!

Okay, not intended but i can live with that.
Thank you

Dear Betty,

can you please explain the reason behind this unannounced nerf?
If I had known about this earlier, I would not have wasted gear to promote him to r4 but used it on other heroes...

Dear Betty,

can you look up at 2017-10-06 please? That's the day the fragments disapperead.

Thanks a lot again.

Is this a bug or working as intended, Betty?

Dear Betty,

3 weeks ago (6/10) 200 of my almighty red fragments disappeared. Ingame support now just closed my ticket without really providing any help besides telling me that i used them. Can you...

Very useful, thanks for sharing!

Could you maybe add fields for almighty fragments?

his english sounds very strange, i hardly understand anything! :D

2. Rather than changing the droprate i would prefer if the number of needed fragments would be reduced to 80 and definitly something below 50 for boots.

I totally agree with the other points.

did anybody test him again? according to the latest patch notes his skills got buffed.

1358640550910128
:d

For me she is always at ~99% energy when DA casts her ultimate...

thx :)
10 characters!

Nobody wants to tell us 😢

Well, from ucool's perspective they either move the account or they lose another paying player... So what's the deal?

I have taken over the account of one of my guild members who quit some months ago. Now he has to grant me access every time i want to play with a new device.
I don't see why you don't want to move...

Dear Betty,

what information do you need to move my HC account to another google play account?

regards

Dear Betty,

thank you for your support. It finally worked! :D
I don't know if this helps you in any way, but i chose GMT+4 (Tiflis) instead of GMT+4 (Moscow) this time. Maybe this was the reason?...

does not make any sense. i never had to uninstall the game when changing my time zone.

thx for your post, but i NEVER had to uninstall the game. it's not the first time i changed my timezone (or tried to).

basically all you have to do is change the timezone of your device, start HC,...

Dear Betty,

thanks for resetting the cooldown, but the change failed again...
12719
Then the game reloads, i now have a cooldown again
12720
but i am still in GMT+3... :(

Is it possible for...