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  1. Replies
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    Sticky: Chimera rank 1... Well I didn't report you at...

    Chimera rank 1...
    Well I didn't report you at any point because when parallel games happen it's hard to know who's causing them, we only analyzed between all of us who we play with and against when...
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    Sticky: Thank you Betty for resolving this fast. Much...

    Thank you Betty for resolving this fast. Much appreciated!
    I'll post later few more names that are using same thing as hso and ss did
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    Sticky: How can we get you banned if you're not cheating?...

    How can we get you banned if you're not cheating? It's not like Ucool does what we tell them, we point out at things and they check it. As you see they checked you so you're cleared. We want to play...
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    Sticky: tell us Kufiiiii how is it possible that in every...

    tell us Kufiiiii how is it possible that in every game that you're losing teams go in parallel games? Only times teams don't go in parallel games is when your team is winning or when you'r on our...
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    Sticky: Betty, I have sent detailed description about...

    Betty, I have sent detailed description about hacking in Heroes Arena and few names that we noticed so far that are abusing this, please as support check messages carefully and act on this!I will not...
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    Sticky: Here you go...

    Here you go
    https://s1.postimg.org/7xy16y9msr/Screenshot_20171019-214419.png
    btw this player is still playing, at this moment showing in game
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    Sticky: As you can see this player is online right now so...

    As you can see this player is online right now so it haven't been banned yet. About second one I don't know but didn't appear in games in past few days:
    13265
    About other issues, you have screen...
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    Sticky: Yes bring back the old rules! We are on server...

    Yes bring back the old rules! We are on server Europe...so how is this affecting us? Cause we have Asian flag? Don't think that's the issue, we have had different flag before (non Asian) and it was...
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    Sticky: P.S. Please check what's going on with matching...

    P.S. Please check what's going on with matching system, it no longer prefers same flag.It has same chance to match with people with same flag as it has with different flag if not even more likely to...
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    Sticky: 1. My ID: 1254257 I can send you screen shots...

    1. My ID: 1254257
    I can send you screen shots but different players were in this game, for me it happened twice so far plus it happened to other people from guild in game where I wasn't in so maybe...
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    Sticky: Are you ever going to fix so obvious bugs? 1....

    Are you ever going to fix so obvious bugs?
    1. Game freezes at very start or at some point in battle, rarely anyone from both teams can move and at that time if someone can move they can destroy...
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    Sticky: Support doesn't bother to reply to my ticket so...

    Support doesn't bother to reply to my ticket so I'm posting it here as well.After last update Chimera's 2nd skill is broken. If there is no hero or minion in range skill effect will disappear, if...
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    Sticky: Where are our gems for season ranking? I got 0...

    Where are our gems for season ranking? I got 0 gems for sovereign rank and same thing is with all my guildmates, why is Ucool trolling us and not giving us correct reward for our ranking?Everyone is...
  14. this would be awesome to add. for god sake it...

    this would be awesome to add. for god sake it takes forever to send all the gifts for entire list of people
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    Like Carlson said, has something to do with level...

    Like Carlson said, has something to do with level and gear plus combined with LB, saw same thing but its still not unbeatable...there is a good new counter to those MM teams and it includes MB so...
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    Sticky: Update today returned credits for everyone,...

    Update today returned credits for everyone, support replied as well so guess that was cancelled for now?If you still need to check this is account id: 1254257
  17. Thread: Facebook Issue

    by Lady-E
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    I met with that issue, disconnected one account...

    I met with that issue, disconnected one account and can't connect another one after that.They didn't fix anything for me yet for that matter, I just managed to connect it through another version(this...
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    Sticky: Explain to me why did I lost 15 credits for not...

    Explain to me why did I lost 15 credits for not accepting 1 single match when in game it clearly states 2 credits will be lost?! And like that isn't enough right after I wrote the complaint to...
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    For test server I got message from support and...

    For test server I got message from support and now it appears in my list again but if I enter it I won't be able to get back to regular server without losing test server again? So now I can only...
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    Yes both are on same device, Android OS if it...

    Yes both are on same device, Android OS if it matters. Problem is I can't see test server in my non HD version anymore(never could see it in HD too), why is that? I was using that version for test...
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    I managed to connect game with non HD version but...

    I managed to connect game with non HD version but my HD version still won't connect with FB!And when I did this I had to return from test server to my original server and now test server doesn't show...
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    Can't link Facebook account

    I linked one FB account and decided to change it to another where I can add friends who play HC, I unlinked first account and now can't link the second account, why? Every time I try I get message...
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    What happens if we have accounts on multiple...

    What happens if we have accounts on multiple servers from same branch of servers merged together? For example while I was searching for good server to migrate in I created accounts on 10+ servers...
  24. To be honest I don't understand the need for this...

    To be honest I don't understand the need for this kind of request and here is why-
    1.Inactive players can be removed by leader and officers, if all of them are inactive as well people can simply...
  25. Thread: Bug or Hack?

    by Lady-E
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    It's a bug that's for sure.I was in game like...

    It's a bug that's for sure.I was in game like that once, issue was caused by Troll using 3rd skill. Enemy team entire disappeared, I saw people moving in weird way so thought I disconnected from game...
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