Search:

Type: Posts; User: Betty; Keyword(s):

Page 1 of 20 1 2 3 4

Search: Search took 0.20 seconds.

  1. Replies
    2
    Views
    3

    Dear Leader Sorry for the inconvenience. Please...

    Dear Leader
    Sorry for the inconvenience. Please also attach a screenshot so that we know where to check. You could upload the screenshot to imgur.com and then post the link here. Thanks.

    Best...
  2. Replies
    5
    Views
    6

    Dear Leader So you have retrieved your account...

    Dear Leader
    So you have retrieved your account now, right?

    Best Regards
    Betty
  3. Replies
    5
    Views
    6

    Dear Leader We only found one on server 10 with...

    Dear Leader
    We only found one on server 10 with almost the same name and level. If you can confirm that it's yours, please try create a new account on the same server and we will ask help from our...
  4. Replies
    96
    Views
    97

    Dear Leader This is again an iOS account. And it...

    Dear Leader
    This is again an iOS account. And it doesn't look like a new account. Please try again, thanks.

    Best Regards
    Betty
  5. Thread: Artefact skills

    by Betty
    Replies
    4
    Views
    5

    Dear Leader Hi, please check the "?" for more...

    Dear Leader
    Hi, please check the "?" for more information. Broken Artifacts don't have skills. You will have to upgrade it to perfect grade to activate the artifact skill. Thanks.

    Best Regards...
  6. Replies
    96
    Views
    97

    Dear Leader We've unlocked the test server entry...

    Dear Leader
    We've unlocked the test server entry for your account now. Thanks.

    Best Regards
    Betty
  7. Replies
    96
    Views
    97

    Dear Leader It is recommended that you switch to...

    Dear Leader
    It is recommended that you switch to another server and give us a new id. Thanks.

    Best Regards
    Betty
  8. Replies
    3
    Views
    4

    Dear Leader We cannot unlink the linked account....

    Dear Leader
    We cannot unlink the linked account. You could do it in the current version game. And it's easy and free to register a new facebook account. Thanks.

    Best Regards
    Betty
  9. Replies
    96
    Views
    97

    Dear Leader We are so sorry that test server...

    Dear Leader
    We are so sorry that test server only supports Non-HD android version. If you use PC often, you could install a Bluestacks on your PC and install an HC on it and then give us the account...
  10. Thread: Lost account

    by Betty
    Replies
    12
    Views
    13

    Dear Leader We need the account id which you see...

    Dear Leader
    We need the account id which you see on your device and is linked to your email, not your email. Thanks.

    Best Regards
    Betty
  11. Replies
    8
    Views
    9

    Dear Leader We will have our developer look into...

    Dear Leader
    We will have our developer look into your case again. Thanks.

    Best Regards
    Betty
  12. Replies
    11
    Views
    12

    Dear Leader Could you tell us your device model...

    Dear Leader
    Could you tell us your device model and/or screen resolution to check please? Because it's really a rare case that our developer told us that we need more information to address the...
  13. Thread: Account Recovery

    by Betty
    Replies
    564
    Views
    565

    Dear Leader If you have ever linked your account...

    Dear Leader
    If you have ever linked your account to your google account. You could retrieve it by using the switch account feature in the game options. And this is the Google ID:...
  14. Thread: Artefact skills

    by Betty
    Replies
    4
    Views
    5

    Dear Leader Could you tell us your account id to...

    Dear Leader
    Could you tell us your account id to check please? Thanks.

    Best Regards
    Betty
  15. Replies
    3
    Views
    4

    Dear Leader Your account is linked to a...

    Dear Leader
    Your account is linked to a GameCenter ID: G:159700831. You will have to register a facebook account to link your account, so that you could login the account on your Android devices....
  16. Thread: Lost account

    by Betty
    Replies
    12
    Views
    13

    Dear Leader We've just reversed the operation....

    Dear Leader
    We've just reversed the operation. You should give us an account which you have access or you will not be able to login 3192022 no matter what we do. Thanks.

    Best Regards
    Betty
  17. Replies
    11
    Views
    12

    Dear Leader We don't see the latest small...

    Dear Leader
    We don't see the latest small mercury bundle record yet. Please take a screenshot which shows your small mercury bundle amount so that we could confirm it and re-send the lost items to...
  18. Replies
    8
    Views
    9

    Dear Leader Please try again. Thanks. Best...

    Dear Leader
    Please try again. Thanks.

    Best Regards
    Betty
  19. Thread: Account Recovery

    by Betty
    Replies
    564
    Views
    565

    Dear Leader Sorry for the inconvenience. Our...

    Dear Leader
    Sorry for the inconvenience. Our admin told me that both accounts were not registered in the same country that we are not able to re-link the account for security purpose.

    Best...
  20. Thread: Lost account

    by Betty
    Replies
    12
    Views
    13

    Dear Leader We've re-linked your account. If the...

    Dear Leader
    We've re-linked your account. If the outcome is not what you expected, we could reverse the re-link for you. Do you want us to rollback the re-link please? Other than that, we could not...
  21. Replies
    8
    Views
    9

    Dear Leader Our developer said that he had fixed...

    Dear Leader
    Our developer said that he had fixed the problem. Please attach a screenshot again so that we know where to check. Thanks.

    Best Regards
    Betty
  22. Thread: Lost account

    by Betty
    Replies
    12
    Views
    13

    Dear Leader We've re-linked your main account...

    Dear Leader
    We've re-linked your main account now. Thanks.

    Best Regards
    Betty
  23. Replies
    96
    Views
    97

    Dear Leader We've unlocked the test server entry...

    Dear Leader
    We've unlocked the test server entry for your account now. Thanks.

    Best Regards
    Betty
  24. Replies
    96
    Views
    97

    Dear Leader We are so sorry that test server...

    Dear Leader
    We are so sorry that test server only supports Non-HD android version. If you use PC often, you could install a Bluestacks which allows you to run android apps on your PC. Get a new...
  25. Replies
    84
    Views
    85

    Dear Leader We've unlocked the test server entry...

    Dear Leader
    We've unlocked the test server entry for your account now. Thanks.

    Best Regards
    Betty
Results 1 to 25 of 500
Page 1 of 20 1 2 3 4