Search:

Type: Posts; User: Allen; Keyword(s):

Search: Search took 0.03 seconds.

  1. Replies
    75
    Views
    18,453

    Sticky: Dear Ikkan, Sorry for this inconvenience first....

    Dear Ikkan,
    Sorry for this inconvenience first.
    It's quite clear that you will not get the same amount with your first time purchase, as an one time offer, it gives you more than every normal...
  2. Replies
    75
    Views
    18,453

    Sticky: That's all because of the first time bonus gems...

    That's all because of the first time bonus gems which gives you a feeling that you should have got more than what you see.
  3. Replies
    75
    Views
    18,453

    Sticky: The VIP bonus gems are included in the package...

    The VIP bonus gems are included in the package you bought, and this is described clearly enough in the package panel, what you see is what you get, nothing more and less than
  4. Replies
    75
    Views
    18,453

    Sticky: Sorry to tell you that refund is unavailable...

    Sorry to tell you that refund is unavailable anymore under our updated TOS.
  5. Replies
    75
    Views
    18,453

    Sticky: Dear Leader, Please accept our sincere apology...

    Dear Leader,
    Please accept our sincere apology for any inconvenience caused by this issue.
    These screenshots are too small to be recognized, please provide some more clear screenshots. Your account...
  6. Replies
    75
    Views
    18,453

    Sticky: Dear Leader, Please accept our sincere apology...

    Dear Leader,
    Please accept our sincere apology for any inconvenience caused by this issue.
    In this case can you help us by providing a receipt of it?
    We appreciate your cooperation and patience...
  7. Replies
    75
    Views
    18,453

    Sticky: The time of that order you made is 28th, which...

    The time of that order you made is 28th, which means that you will get snipper's soul stones instead of death knight's. Please tell me are you agree with this?
  8. Replies
    75
    Views
    18,453

    Sticky: We have different staff deal with in-game support...

    We have different staff deal with in-game support specially, so i'm not sure about that, however, it's not a problem since i have just fulfilled the delivery of your order. Please log in your account...
  9. Replies
    75
    Views
    18,453

    Sticky: In this case can you help us by providing the...

    In this case can you help us by providing the screen shot of the one you didn't get credit for? We actually need a receipt and confirmation email from iTunes/Google Play.
    We appreciate your...
  10. Replies
    75
    Views
    18,453

    Sticky: Greetings, Sorry for this inconvenience. I...

    Greetings,

    Sorry for this inconvenience. I would like to help you here. So please tell me what exactly your issue is? Thank you!

    Regards
    Allen
  11. Replies
    75
    Views
    18,453

    Sticky: Dear Leader, Could you double-check the ticket...

    Dear Leader,
    Could you double-check the ticket number for the one you input can not be found. Thank you!
    Best Regards
    Allen
  12. Replies
    75
    Views
    18,453

    Sticky: Dear Leader, Please accept our sincere apology...

    Dear Leader,
    Please accept our sincere apology for any inconvenience caused by this issue.
    In this case can you help us by providing the screen shot of the one you didn't get credit for? We...
  13. Replies
    75
    Views
    18,453

    Sticky: Welcome! Please Read!

    Dear Leaders,
    This category is a supplement of our Customer Support Team.
    We do recommend you to contact our support team via the in-game Support button, which is also the direct and the fastest...
Results 1 to 13 of 13