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  1. Replies
    66
    Views
    67

    Dear Leader We've unlocked the test server entry...

    Dear Leader
    We've unlocked the test server entry for your account now. Thanks.

    Best Regards
    Betty
  2. Replies
    66
    Views
    67

    Dear Leader We've unlocked the test server entry...

    Dear Leader
    We've unlocked the test server entry for your account now. Thanks.

    Best Regards
    Betty
  3. Replies
    66
    Views
    67

    Dear Leader We've unlocked the test server entry...

    Dear Leader
    We've unlocked the test server entry for your account now. Thanks.

    Best Regards
    Betty
  4. Thread: Account Recovery

    by Betty
    Replies
    397
    Views
    398

    Dear Leader Please tell us the account id of...

    Dear Leader
    Please tell us the account id of your new account and then we could see if we can help re-link your account. Thanks.

    Best Regards
    Betty
  5. Thread: Account Recovery

    by Betty
    Replies
    397
    Views
    398

    Dear Leader We will try clear the login for your...

    Dear Leader
    We will try clear the login for your new id first. Please try login your old gamil you used and after completing the first couple steps of the tutorial, you should be able to login your...
  6. Replies
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    Dear Leader If it's still not working, please...

    Dear Leader
    If it's still not working, please tell us the in-game name and level or server(better) of your old account. If it wasn't linked to a google account. We can help re-link and retrieve it...
  7. Replies
    7
    Views
    8

    Dear Leader We will report your issue to our...

    Dear Leader
    We will report your issue to our developers. Thanks.

    Best Regards
    Betty
  8. Thread: Nowa gra

    by Betty
    Replies
    6
    Views
    7

    Dear Leader The accounts cannot be deleted. It...

    Dear Leader
    The accounts cannot be deleted. It will generate a new one even if we deleted it. You will have to login your old email to retrieve your old account. Please let us know when you are...
  9. Replies
    66
    Views
    67

    Dear Leader We've unlocked the test server entry...

    Dear Leader
    We've unlocked the test server entry for your account now. Thanks.

    Best Regards
    Betty
  10. Replies
    66
    Views
    67

    Dear Leader We've unlocked the test server entry...

    Dear Leader
    We've unlocked the test server entry for your account now. Thanks.

    Best Regards
    Betty
  11. Replies
    3
    Views
    4

    Dear Leader Our developer told me that this hero...

    Dear Leader
    Our developer told me that this hero will be put into the Arena shop today.

    Best Regards
    Betty
  12. Replies
    7
    Views
    8

    Dear Leader Thank you for your feedback. We...

    Dear Leader
    Thank you for your feedback. We reported this issue several times. But our developers are positive that they just fixed some unexpected bugs. Thanks.

    Best Regards
    Betty
  13. Replies
    7
    Views
    8

    Dear Leader Please tell us your account id to...

    Dear Leader
    Please tell us your account id to check. And please also confirm that you are using non-HD version because facebook's API just determines non-HD and HD two identical games. Thanks.
    ...
  14. Thread: Nowa gra

    by Betty
    Replies
    6
    Views
    7

    Dear Leader We've removed the logins for your...

    Dear Leader
    We've removed the logins for your accounts. You could login your desired account on your devices now. Thanks.

    Best Regards
    Betty
  15. Thread: Zgubione konto

    by Betty
    Replies
    1
    Views
    2

    Dear Leader If you have another Google...

    Dear Leader
    If you have another Google Account/Apple ID, you can start a new game. Please tell us the account id you see on your device now and then we could remove the logins for you which allows...
  16. Thread: Account Recovery

    by Betty
    Replies
    397
    Views
    398

    Dear Leader Please give us the current account...

    Dear Leader
    Please give us the current account id you see in your game and the in-game name of your account you lost. We need both account to retrieve your old one. Thanks.

    Best Regards
    Betty
  17. Thread: Nowa gra

    by Betty
    Replies
    6
    Views
    7

    Dear Leader If you have another Google...

    Dear Leader
    If you have another Google Account/Apple ID, you can start a new game. Please tell us the account id you see on your device now and then we could remove the logins for you which allows...
  18. Replies
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    Views
    21

    Dear Leader You should get the chance to load...

    Dear Leader
    You should get the chance to load your Google Play/Game Center. Please confirm that you use the correct email. We just cannot change the email for you. If it's still not working, it...
  19. Replies
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    67

    Dear Leader This is a guild id. You can find...

    Dear Leader
    This is a guild id. You can find your account id under the option menu. Thanks.

    Best Regards
    Betty
  20. Replies
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    Views
    3

    Dear Leader It was a bug and it's been fixed...

    Dear Leader
    It was a bug and it's been fixed now. Thanks.

    Best Regards
    Betty
  21. Thread: dear betty,

    by Betty
    Replies
    10
    Views
    11

    Dear Leader We will ask our production team to...

    Dear Leader
    We will ask our production team to review the skin releasing pace for the new skins. Thanks.

    Best Regards
    Betty
  22. Thread: dear betty,

    by Betty
    Replies
    10
    Views
    11

    Dear Leader It seems that the skins are...

    Dear Leader
    It seems that the skins are gradually released like heroes. I am waiting for our production team to confirm it. Thanks.

    Best Regards
    Betty
  23. Thread: dear betty,

    by Betty
    Replies
    10
    Views
    11

    Dear Leader Please take a screenshot or tell us...

    Dear Leader
    Please take a screenshot or tell us which skin you refer to so that we could review the issue. Thanks.

    Best Regards
    Betty
  24. Thread: Account Recovery

    by Betty
    Replies
    397
    Views
    398

    Dear Leader The account id is incorrect. Please...

    Dear Leader
    The account id is incorrect. Please confirm that the account id is correct. And please also switch to your old account's server and then give us the new id again which is needed to be...
  25. Replies
    7
    Views
    8

    Dear Leader Please switch to server 160 and then...

    Dear Leader
    Please switch to server 160 and then give us the id you see on the server and then we can help. Thanks.

    Best Regards
    Betty
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