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  • Betty's Avatar
    Yesterday, 03:04 AM
    Betty replied to a thread WoG in In-game Issues
    Dear Leader Please tell us your account id and your opponent's in-game to check. But it must be within 24 hours. So please let us know when it...
    1 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 02:59 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We can see that your account is linked to a google account. And we've just remove the login for your new id. Login your old google...
    403 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 02:44 AM
    Dear Leader The test server is only available to Android users. Please install an android emulator on your PC and install Heroes Charge on it again....
    75 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 02:27 AM
    Betty replied to a thread I lost my account in In-game Issues
    Dear Leader As long as we can see that the account is linked. We can only remove the logins for your new ids now. Please try login with your old...
    24 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 02:07 AM
    Betty replied to a thread dear betty, in In-game Issues
    Dear Leader Thank you for your feedback. We know that old players want more skins and heroes on the new servers. We will review our current strategy...
    15 replies | 0 view(s)
  • Betty's Avatar
    03-20-2019, 03:15 AM
    Betty replied to a thread Nibelungen ring in In-game Issues
    Dear Leader Could you attach a screenshot please? I checked the log but I didn't see any Frost Staff quantity deduction for the past couple of days....
    2 replies | 0 view(s)
  • Betty's Avatar
    03-20-2019, 03:12 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Swordmaster is server no.9. We found one EvvE on server 134 and one on server 142. Do you recall that you ever changed your in-game name...
    403 replies | 0 view(s)
  • Betty's Avatar
    03-20-2019, 02:57 AM
    Dear Leader We've unlocked the test server entry for your account now. Thanks. Best Regards Betty
    73 replies | 0 view(s)
  • Betty's Avatar
    03-20-2019, 02:56 AM
    Dear Leader We've unlocked the test server entry for your account now. Thanks. Best Regards Betty
    73 replies | 0 view(s)
  • Betty's Avatar
    03-20-2019, 02:47 AM
    Dear Leader Yes, as you can run the Non-HD game on your android emulator. Thanks. Best Regards Betty
    73 replies | 0 view(s)
  • Betty's Avatar
    03-20-2019, 02:41 AM
    Dear Leader You cannot login the game on iOS or use HD android version after you joined the test server. You may start a brand new account on your...
    73 replies | 0 view(s)
  • Betty's Avatar
    03-20-2019, 02:32 AM
    Betty replied to a thread dear betty, in In-game Issues
    Dear Leader We will let our production team that players would be very happy if we have more 40% skin discounts. Thank you. Best Regards Betty
    15 replies | 0 view(s)
  • Betty's Avatar
    03-20-2019, 02:24 AM
    Betty replied to a thread Nowa gra in In-game Issues
    Dear Leader Please tell us the id of that account so that we can remove the login for that account for you. But please do try to login the correct...
    8 replies | 0 view(s)
  • Betty's Avatar
    03-20-2019, 02:22 AM
    Betty replied to a thread I lost my account in In-game Issues
    Dear Leader Our admin told me that the account login is normal. If you would like to login the old account on another device. Just tell us the new...
    24 replies | 0 view(s)
  • Betty's Avatar
    03-18-2019, 03:20 AM
    Dear Leader We've unlocked the test server entry for your account now. Thanks. Best Regards Betty
    73 replies | 0 view(s)
  • Betty's Avatar
    03-18-2019, 03:20 AM
    Dear Leader We've unlocked the test server entry for your account now. Thanks. Best Regards Betty
    73 replies | 0 view(s)
  • Betty's Avatar
    03-18-2019, 03:20 AM
    Dear Leader We've unlocked the test server entry for your account now. Thanks. Best Regards Betty
    73 replies | 0 view(s)
  • Betty's Avatar
    03-18-2019, 03:12 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Please tell us the account id of your new account and then we could see if we can help re-link your account. Thanks. Best Regards...
    403 replies | 0 view(s)
  • Betty's Avatar
    03-18-2019, 03:05 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We will try clear the login for your new id first. Please try login your old gamil you used and after completing the first couple steps...
    403 replies | 0 view(s)
  • Betty's Avatar
    03-18-2019, 02:56 AM
    Betty replied to a thread I lost my account in In-game Issues
    Dear Leader If it's still not working, please tell us the in-game name and level or server(better) of your old account. If it wasn't linked to a...
    24 replies | 0 view(s)
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