• Betty's Avatar
    Today, 02:01 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader If you ever bought gems in-game. We may need to check one of your latest order receipt or iTunes Purchase History to confirm the...
    510 replies | 0 view(s)
  • Betty's Avatar
    Today, 01:59 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Sorry for the inconvenience. For security purpose, please link or attach the screenshots of your purchase history here or by PM as a...
    510 replies | 0 view(s)
  • Betty's Avatar
    Today, 01:55 AM
    Dear Leader This is possible in this mod. The deducted HP of your crystal is related to the last heroes number and stars. So if he lose to you but...
    1 replies | 0 view(s)
  • Betty's Avatar
    06-17-2019, 02:09 AM
    Dear Leader Maybe it is because that we added new items/heroes to the shops that it takes out old heroes' slots. If so, we will fix this bug as soon...
    1 replies | 0 view(s)
  • Betty's Avatar
    06-17-2019, 01:57 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader You could use the Switch account feature in the game to switch to your linked google account. If you are using iOS devices, you could...
    510 replies | 0 view(s)
  • Betty's Avatar
    06-17-2019, 01:48 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader You could use the Switch account feature in the game to switch to your linked google account. If you are using iOS devices, you could...
    510 replies | 0 view(s)
  • Betty's Avatar
    06-17-2019, 01:41 AM
    Dear Leader Please take a screenshot and show us which daily reward you mean. And then we can have a check for you. You could upload the screenshot...
    7 replies | 0 view(s)
  • Betty's Avatar
    06-13-2019, 01:43 AM
    Dear Leader Our developer will check for you and fix the quest for your account. Thanks. Best Regards Betty
    12 replies | 0 view(s)
  • Betty's Avatar
    06-12-2019, 01:49 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We are so sorry that we couldn't find any accounts that match the name you give. Please confirm that the spelling is correct. Thanks. ...
    510 replies | 0 view(s)
  • Betty's Avatar
    06-11-2019, 01:36 AM
    Dear Leader I apologize for the late response. And is the bug fixed yet please? If not, please tell us your account id and we will look into the...
    12 replies | 0 view(s)
  • Betty's Avatar
    06-10-2019, 02:23 AM
    Betty replied to a thread Account Separation in In-game Issues
    Dear Leader Please try use the Link feature in the Options -> Link Account to link the account that you use oftenly. And then it will not pop again....
    1 replies | 0 view(s)
  • Betty's Avatar
    06-10-2019, 02:10 AM
    Betty replied to a thread Retrieve Account in In-game Issues
    Dear Leader Sorry for the inconvenience, the account was linked to Google ID: 100470374598339151162. Please contact google with the ID and try find...
    2 replies | 0 view(s)
  • Betty's Avatar
    06-10-2019, 02:09 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We are so sorry that we cannot help if you don't have access to your old gmail. Thanks. Best Regards Betty
    510 replies | 0 view(s)
  • Betty's Avatar
    06-10-2019, 01:53 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Sorry for the inconvenience, the account was linked to Google ID: 100470374598339151162. Please contact google with the ID and try find...
    510 replies | 0 view(s)
  • Betty's Avatar
    06-10-2019, 01:51 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Hi, the Android to iOS link is indeed between your Google Play and your Game Center account. It's independent to your devices. And we...
    510 replies | 0 view(s)
  • Betty's Avatar
    05-31-2019, 01:30 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Do you mean your email address please? If so, please contact Gmail(or other email service provider) to recover your email first. If you...
    510 replies | 0 view(s)
  • Betty's Avatar
    05-27-2019, 01:51 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We've re-linked your account now. You should be able to play your main account again. Thanks. Best Regards Betty
    510 replies | 0 view(s)
  • Betty's Avatar
    05-27-2019, 01:51 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We cannot help change email account. Please contact Google for help and the account was still active yesterday. Please change your email...
    510 replies | 0 view(s)
  • Betty's Avatar
    05-23-2019, 02:24 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Please switch to server 13 and give us the new ID you see on it. And then we could retrieve your old account for you. Thanks. Best...
    510 replies | 0 view(s)
  • Betty's Avatar
    05-22-2019, 02:20 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We've removed the login for 13906784. Please try to login your other Google account which was linked to 5297573 so that you could...
    510 replies | 0 view(s)
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Account Transfer to New Device 11-19-2014 12:56 AM
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