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  • Betty's Avatar
    09-12-2019, 02:01 AM
    Betty replied to a thread Advanced instances in In-game Issues
    Dear Leader Our developer told me that we didn't remove anything. For new level Advanced Instances, we switched some lower level items with higher...
    4 replies | 0 view(s)
  • Betty's Avatar
    09-12-2019, 01:46 AM
    Dear Leader Sorry for the inconvenience. Our admin told me that both accounts were not registered in the same country that we are not able to...
    11 replies | 0 view(s)
  • Betty's Avatar
    09-10-2019, 01:59 AM
    Dear Leader We are working on fixing the notifications now. Our developer who's in charge made a bad decision to keep the deprecated notification...
    11 replies | 0 view(s)
  • Betty's Avatar
    09-10-2019, 01:47 AM
    Dear Leader We've unlocked the test server entry for your account again. Thanks. Best Regards Betty
    100 replies | 0 view(s)
  • Betty's Avatar
    09-09-2019, 02:42 AM
    Betty replied to a thread Update gift & bugs in In-game Issues
    Dear Leader Sorry for the late response, I asked our in-game support representatives and they showed me a screenshot that they replied the ticket....
    5 replies | 0 view(s)
  • Betty's Avatar
    09-09-2019, 01:24 AM
    Dear Leader Thank you for your feedback. We will forward the screenshots to our production team. Thanks. Best Regards Betty
    11 replies | 0 view(s)
  • Betty's Avatar
    09-06-2019, 01:39 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Please switch to the same server and get the new account id to us. And then we can help retrieve your account. And I am not here during...
    605 replies | 0 view(s)
  • Betty's Avatar
    09-06-2019, 01:35 AM
    Betty replied to a thread Update gift & bugs in In-game Issues
    Dear Leader Could you tell us your account id to check please? Thanks. Best Regards Betty
    5 replies | 0 view(s)
  • Betty's Avatar
    09-05-2019, 02:01 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Our admin told me that your old account is still linked to a game center account G:166017913. Please try to login your apple account on...
    605 replies | 0 view(s)
  • Betty's Avatar
    09-04-2019, 02:15 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Please switch to server 89 and give us the new account generated on it, and then our admin will confirm and help. Thanks. Best...
    605 replies | 0 view(s)
  • Betty's Avatar
    09-04-2019, 02:10 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader You should also explain why both accounts were not created in the same country. Thanks. Best Regards Betty
    605 replies | 0 view(s)
  • Betty's Avatar
    09-03-2019, 01:50 AM
    Dear Leader Hi zissp, a developer told me that he would like to confirm if there's any abnormal data in your account. You may post or send PM to me...
    11 replies | 0 view(s)
  • Betty's Avatar
    09-03-2019, 01:42 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Please try again, I think it should be working now. Thanks. Best Regards Betty
    605 replies | 0 view(s)
  • Betty's Avatar
    09-02-2019, 02:10 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We've re-linked your account now. You should be able to play your main account again. Thanks. Best Regards Betty
    605 replies | 0 view(s)
  • Betty's Avatar
    09-02-2019, 01:50 AM
    Dear Leader I will forward your questions to our production team. Thanks. Best Regards Betty Follow up: Our colleague told me that they...
    11 replies | 0 view(s)
  • Betty's Avatar
    09-02-2019, 01:46 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We could not find any matches for (super)BOX€®. Best Regards Betty
    605 replies | 0 view(s)
  • Betty's Avatar
    08-30-2019, 01:53 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Please give us the current account id you see in your game. We need this account id to retrieve your old one. Thanks. Best Regards...
    605 replies | 0 view(s)
  • Betty's Avatar
    08-29-2019, 02:39 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We couldn't find and in-game names that matches the name you provided. Thanks. Best Regards Betty
    605 replies | 0 view(s)
  • Betty's Avatar
    08-29-2019, 02:38 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Sorry for the inconvenience. Our admin told me that both accounts were not registered in the same country that we are not able to...
    605 replies | 0 view(s)
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