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  • Betty's Avatar
    02-22-2019, 08:05 AM
    Betty replied to a thread invitation reward in General Discussion
    Dear Player Sorry for the inconvenience. Our admin told me that the invite was not successful. Could you provide more information for us to check...
    82 replies | 0 view(s)
  • Betty's Avatar
    02-22-2019, 07:50 AM
    Betty replied to a thread Lost Account in General Discussion
    Dear Player We can see that JupiterDogg is linked to both Google and Facebook. And we've removed 21771749's login information that you can try login...
    7 replies | 0 view(s)
  • Betty's Avatar
    02-22-2019, 07:44 AM
    Betty replied to a thread Urgent in General Discussion
    Dear Player Sorry for the inconvenience. Could you tell us your account id to check please? Thanks. Best Regards Betty
    1 replies | 0 view(s)
  • Betty's Avatar
    02-22-2019, 05:17 AM
    Dear Leader We've unlocked the test server entry for your account now. Thanks. Best Regards Betty
    72 replies | 0 view(s)
  • Betty's Avatar
    02-22-2019, 05:16 AM
    Dear Leader We've unlocked the test server entry for your account now. Thanks. Best Regards Betty
    72 replies | 0 view(s)
  • Betty's Avatar
    02-22-2019, 02:53 AM
    Betty replied to a thread Brave Duel in In-game Issues
    Dear Leader Thank you. And I am sorry that I am not in the closed group. Thanks. Best Regards Betty
    10 replies | 0 view(s)
  • Betty's Avatar
    02-20-2019, 02:36 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader It seems that it's a Heroes Arena account. Please post it in Heroes Arena sub-forum. Thanks. Best Regards Betty
    381 replies | 0 view(s)
  • Betty's Avatar
    02-20-2019, 02:08 AM
    Betty replied to a thread Brave Duel in In-game Issues
    Dear Leader And for abnormal damages, please also tell us the hero names so that we can confirm that if it's a feature or a bug. Thank you. Best...
    10 replies | 0 view(s)
  • Betty's Avatar
    02-20-2019, 01:52 AM
    Betty replied to a thread Brave Duel in In-game Issues
    Dear Leader Thank you Garrett. I think that the information will be helpful for our developers. Best Regards Betty
    10 replies | 0 view(s)
  • Betty's Avatar
    02-19-2019, 05:45 AM
    Betty replied to a thread Brave Duel in In-game Issues
    Dear Leader Our production team colleague doesn't agree with that. It would be helpful if you could tell why you think that the feature sucks....
    10 replies | 0 view(s)
  • Betty's Avatar
    02-19-2019, 05:43 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We can see that the login for 21034137 is normal. So we cannot help on your case. Thanks. Best Regards Betty
    381 replies | 0 view(s)
  • Betty's Avatar
    02-19-2019, 05:40 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We've re-linked your account now. You should be able to play your main account again. Thanks. Best Regards Betty
    381 replies | 0 view(s)
  • Betty's Avatar
    02-19-2019, 05:37 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Please login your old Google account and try to run your game again. Thanks. Best Regards Betty
    381 replies | 0 view(s)
  • Betty's Avatar
    02-19-2019, 05:12 AM
    Dear Leader I am sorry that you can only reach us here or by in-game support email. Thanks. Best Regards Betty
    79 replies | 0 view(s)
  • Betty's Avatar
    02-18-2019, 02:55 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader You played on server 17. Please switch to server 17 and get get the new account id for us. And then we can help retrieve your account....
    381 replies | 0 view(s)
  • Betty's Avatar
    02-18-2019, 02:34 AM
    Dear Leader We've just unlocked the test server entry for your account now. Thanks. Best Regards Betty
    5 replies | 0 view(s)
  • Betty's Avatar
    02-18-2019, 02:19 AM
    Dear Player Hi Andrew. You need to invite more players to get the the rewards for higher tiers. So the feature is working well. Thanks. Best...
    3 replies | 0 view(s)
  • Betty's Avatar
    02-18-2019, 02:09 AM
    Betty replied to a thread uCool. in General Discussion
    Dear Player We will process your request as soon as possible. Thanks. Best Regards Betty
    13 replies | 0 view(s)
  • Betty's Avatar
    02-18-2019, 02:02 AM
    Dear Player We will process your request as soon as possible. Thanks. Best Regards Betty
    2056 replies | 0 view(s)
  • Betty's Avatar
    02-18-2019, 01:40 AM
    Dear Leader We will clear the login credential for your new account id. Please login your old email again before running the game and you can...
    79 replies | 0 view(s)
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About delpiero

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