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  • Betty's Avatar
    Today, 01:47 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader I am so sorry that I overlooked your post. We can see that your main account is still linked to the game center account:10398055792. If...
    632 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 02:18 AM
    Betty replied to a thread Gold items in In-game Issues
    Dear Leader Our production team colleague told me that it depends on which type of heroes you are working with. They will be useful to you when you...
    8 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 02:03 AM
    Dear Leader The log shows that you have claimed them in Sep. 15th, and later you claimed a couple of rewards as well. And your second account...
    4 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 01:39 AM
    Betty replied to a thread perdida de cuenta. in In-game Issues
    Dear Leader You just need to confirm the email address. If you don't know your email address, we cannot help. Because we don't re-link accounts that...
    27 replies | 202 view(s)
  • Betty's Avatar
    Yesterday, 01:37 AM
    Betty replied to a thread Level cap? in In-game Issues
    Dear Leader The level cap was level 110 and now level 115. Thanks. Best Regards Betty
    1 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 01:36 AM
    Dear Leader We've unlocked the test server entry for your account now. Thanks. Best Regards Betty
    102 replies | 0 view(s)
  • Betty's Avatar
    10-21-2019, 01:47 AM
    Dear Leader Please tell us your account id so that we could have a check for you. Thanks. Best Regards Betty
    4 replies | 0 view(s)
  • Betty's Avatar
    10-21-2019, 01:44 AM
    Betty replied to a thread perdida de cuenta. in In-game Issues
    Dear Leader The account is linked to the Google account 116929065848847635393. You could login your Google account one by one and then ask the...
    27 replies | 202 view(s)
  • Betty's Avatar
    10-21-2019, 01:32 AM
    Dear Leader Hi, it sounds like a bug which our developer forgot to apply the new rule to Mercenary. We will ask our developers to have a check....
    1 replies | 0 view(s)
  • Betty's Avatar
    10-21-2019, 01:31 AM
    Betty replied to a thread Gold items in In-game Issues
    Dear Leader Oh, I am sorry. I misunderstood. You mean the Gold tier gear. Our production team will watch the gaming data for about a month or so and...
    8 replies | 0 view(s)
  • Betty's Avatar
    10-18-2019, 01:28 AM
    Betty replied to a thread Gold items in In-game Issues
    Dear Leader Our production team told me that there will be a new feature which allows players to earn more gold. Thanks. Best Regards Betty
    8 replies | 0 view(s)
  • Betty's Avatar
    10-16-2019, 02:00 AM
    Dear Leader You can click on the Options(Gear Icon) and then you should see the Quit Guild option in the middle of the panel. Thanks. Best...
    1 replies | 0 view(s)
  • Betty's Avatar
    10-14-2019, 02:03 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We've re-linked your account now. You should be able to play your main account again. Thanks. Best Regards Betty
    632 replies | 0 view(s)
  • Betty's Avatar
    10-14-2019, 01:39 AM
    Betty replied to a thread Leave guild in In-game Issues
    Dear Leader Open the Options and you will see the Quit Guild button on the panel. Thank you. Best Regards Betty
    15 replies | 14726 view(s)
  • Betty's Avatar
    10-12-2019, 01:42 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Sorry for the inconvenience. Our admin told me that both accounts were not registered in the same country that we are not able to...
    632 replies | 0 view(s)
  • Betty's Avatar
    10-12-2019, 01:42 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We've re-linked your account now. You should be able to play your main account again. Thanks. Best Regards Betty
    632 replies | 0 view(s)
  • Betty's Avatar
    10-10-2019, 01:58 AM
    Dear Leader It is based on your new Season's rectified ranking, and it's not a season ending rewards. Thanks. Best Regards Betty
    1 replies | 0 view(s)
  • Betty's Avatar
    10-09-2019, 01:51 AM
    Dear Leader Just read the description again and you will know that it's working as intended. Thanks. Best Regards Betty
    1 replies | 0 view(s)
  • Betty's Avatar
    10-08-2019, 01:43 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We cannot help re-link account in between Europe server and America server. Please confirm and show us the accounts that are in the same...
    632 replies | 0 view(s)
  • Betty's Avatar
    10-08-2019, 01:40 AM
    Dear Leader Sorry for the inconvenience. Could you tell us your account id to check please? Thanks. Best Regards Betty
    2 replies | 0 view(s)
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