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  • Betty's Avatar
    Yesterday, 06:42 AM
    Dear Leader We will process your request as soon as possible. Thanks. Best Regards Betty
    9 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 06:36 AM
    Betty replied to a thread Soul shop refund in In-game Issues
    Dear Leader Please tell us how you determined that the double drop rate was not working. We didn't hear the same problem from our other players. And...
    3 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 06:33 AM
    Betty replied to a thread Soul shop refund in In-game Issues
    Dear Leader Do you mean that you bought a fragment with full price please? You said you bought a Moonglow Fragment. If it was for a full price, I...
    3 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 05:59 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Please tell us your old account's in-game name and the new account id you see on your device now so that we can replace it with your old...
    291 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 05:59 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Please tell us your old account's in-game name and the new account id you see on your device now so that we can replace it with your old...
    291 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 05:58 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Sorry for the inconvenience. For security purpose, please link or attach the screenshots of your purchase history here or by PM as a...
    291 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 05:56 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Hi, please create a new account on server 3 and then give it to us. And then we can recover your account. Thank you. Best Regards...
    291 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 05:45 AM
    Betty replied to a thread Game & XP in In-game Issues
    Dear Leader Hi, zissop. I tried to ask our developers to review the EXP/Gold issue and they just told me that they will follow up twice. So I think...
    11 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 05:43 AM
    Betty replied to a thread Invite issue! in In-game Issues
    Dear Leader Please tell us you and your friend's account id to check. Thanks. Best Regards Betty
    1 replies | 0 view(s)
  • Betty's Avatar
    12-14-2018, 02:31 AM
    Dear Player That's weird. Did you change your country flag please? Our developer said that which server you connect is determined by the country...
    2023 replies | 0 view(s)
  • Betty's Avatar
    12-14-2018, 02:23 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Sorry for the inconvenience. Our admin told me that both accounts were not registered in the same country. So your passport record/visa...
    291 replies | 0 view(s)
  • Betty's Avatar
    12-14-2018, 01:19 AM
    Betty replied to a thread perdida de cuenta. in In-game Issues
    Dear Leader Sorry for the inconvenience. Please also tell us the account id you see on your device now so that we can replace it with your old one....
    22 replies | 202 view(s)
  • Betty's Avatar
    12-14-2018, 01:18 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We apologize about that. We will remind our admin again. Thanks. Best Regards Betty
    291 replies | 0 view(s)
  • Betty's Avatar
    12-13-2018, 07:51 AM
    Dear Player Sorry for the inconvenience. We will report your case to our developers and hope that it can be fixed soon. Thank you. Best Regards...
    10 replies | 0 view(s)
  • Betty's Avatar
    12-13-2018, 01:14 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader It seems that it is a Heroes Arena account. Please post it on our Heroes Arena sub-forum. Thanks. Best Regards Betty
    291 replies | 0 view(s)
  • Betty's Avatar
    12-12-2018, 02:33 AM
    Dear Player The product manager preferred to take a defensive way on this product. So we don't know when we will have new heroes/skins yet. But the...
    4 replies | 0 view(s)
  • Betty's Avatar
    12-12-2018, 02:27 AM
    Dear Player Could you also take a screenshot of your screen please? So that we could have a further check. Thanks. Best Regards Betty
    10 replies | 0 view(s)
  • Betty's Avatar
    12-12-2018, 01:05 AM
    Betty replied to a thread Mobile Payments in Billing Issues
    Dear Leader I am sorry that I could not open the one that shows your account id yesterday, and I can open it now. We will manually confirm your...
    15 replies | 0 view(s)
  • Betty's Avatar
    12-11-2018, 01:58 AM
    Dear Player Please tell us the account id you see on your device now so that we can replace it with your old account. Thanks. Best Regards Betty
    10 replies | 0 view(s)
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About Betty

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Last Post
Why i cant enter test server Yesterday 06:42 AM
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09-10-2014
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