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  • Betty's Avatar
    Today, 02:36 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader It seems that it's a Heroes Arena account. Please post it in Heroes Arena sub-forum. Thanks. Best Regards Betty
    375 replies | 0 view(s)
  • Betty's Avatar
    Today, 02:08 AM
    Betty replied to a thread Brave Duel in In-game Issues
    Dear Leader And for abnormal damages, please also tell us the hero names so that we can confirm that if it's a feature or a bug. Thank you. Best...
    8 replies | 0 view(s)
  • Betty's Avatar
    Today, 01:52 AM
    Betty replied to a thread Brave Duel in In-game Issues
    Dear Leader Thank you Garrett. I think that the information will be helpful for our developers. Best Regards Betty
    8 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 05:45 AM
    Betty replied to a thread Brave Duel in In-game Issues
    Dear Leader Our production team colleague doesn't agree with that. It would be helpful if you could tell why you think that the feature sucks....
    8 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 05:43 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We can see that the login for 21034137 is normal. So we cannot help on your case. Thanks. Best Regards Betty
    375 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 05:40 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We've re-linked your account now. You should be able to play your main account again. Thanks. Best Regards Betty
    375 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 05:37 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Please login your old Google account and try to run your game again. Thanks. Best Regards Betty
    375 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 05:12 AM
    Dear Leader I am sorry that you can only reach us here or by in-game support email. Thanks. Best Regards Betty
    79 replies | 0 view(s)
  • Betty's Avatar
    02-18-2019, 02:55 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader You played on server 17. Please switch to server 17 and get get the new account id for us. And then we can help retrieve your account....
    375 replies | 0 view(s)
  • Betty's Avatar
    02-18-2019, 02:34 AM
    Dear Leader We've just unlocked the test server entry for your account now. Thanks. Best Regards Betty
    5 replies | 0 view(s)
  • Betty's Avatar
    02-18-2019, 02:19 AM
    Dear Player Hi Andrew. You need to invite more players to get the the rewards for higher tiers. So the feature is working well. Thanks. Best...
    3 replies | 0 view(s)
  • Betty's Avatar
    02-18-2019, 02:09 AM
    Betty replied to a thread uCool. in General Discussion
    Dear Player We will process your request as soon as possible. Thanks. Best Regards Betty
    13 replies | 0 view(s)
  • Betty's Avatar
    02-18-2019, 02:02 AM
    Dear Player We will process your request as soon as possible. Thanks. Best Regards Betty
    2056 replies | 0 view(s)
  • Betty's Avatar
    02-18-2019, 01:40 AM
    Dear Leader We will clear the login credential for your new account id. Please login your old email again before running the game and you can...
    79 replies | 0 view(s)
  • Betty's Avatar
    02-18-2019, 01:38 AM
    Dear Leader We cannot help change emails. Our admin refuses to do it recently. So I cannot do anything on your case. Thanks. Best Regards Betty
    79 replies | 0 view(s)
  • Betty's Avatar
    02-18-2019, 01:37 AM
    Betty replied to a thread Brave Duel in In-game Issues
    Dear Leader Sorry for the inconvenience. Please specify the problems you met so that we can forward them to our production team. For bugs, please...
    8 replies | 0 view(s)
  • Betty's Avatar
    02-18-2019, 01:30 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We are so sorry that we cannot help change linked emails. And please also create a email which is almost the same spelling of your old...
    375 replies | 0 view(s)
  • Betty's Avatar
    02-18-2019, 01:26 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Sorry for the delay. I will remind our admin about your problem. Best Regards Betty
    375 replies | 0 view(s)
  • Betty's Avatar
    02-18-2019, 01:21 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Yes, you can link your account to your facebook too. Best Regards Betty
    375 replies | 0 view(s)
  • Betty's Avatar
    02-15-2019, 02:31 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader If your account was not linked. We can help link the account for you. If your account was linked to a Google/Game Center account. You...
    375 replies | 0 view(s)
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