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  • Betty's Avatar
    Today, 01:47 AM
    Dear Leader Please tell us your account id so that we could have a check for you. Thanks. Best Regards Betty
    2 replies | 0 view(s)
  • Betty's Avatar
    Today, 01:44 AM
    Betty replied to a thread perdida de cuenta. in In-game Issues
    Dear Leader The account is linked to the Google account 116929065848847635393. You could login your Google account one by one and then ask the...
    24 replies | 202 view(s)
  • Betty's Avatar
    Today, 01:32 AM
    Dear Leader Hi, it sounds like a bug which our developer forgot to apply the new rule to Mercenary. We will ask our developers to have a check....
    1 replies | 0 view(s)
  • Betty's Avatar
    Today, 01:31 AM
    Betty replied to a thread Gold items in In-game Issues
    Dear Leader Oh, I am sorry. I misunderstood. You mean the Gold tier gear. Our production team will watch the gaming data for about a month or so and...
    7 replies | 0 view(s)
  • Betty's Avatar
    10-18-2019, 01:28 AM
    Betty replied to a thread Gold items in In-game Issues
    Dear Leader Our production team told me that there will be a new feature which allows players to earn more gold. Thanks. Best Regards Betty
    7 replies | 0 view(s)
  • Betty's Avatar
    10-16-2019, 02:00 AM
    Dear Leader You can click on the Options(Gear Icon) and then you should see the Quit Guild option in the middle of the panel. Thanks. Best...
    1 replies | 0 view(s)
  • Betty's Avatar
    10-14-2019, 02:03 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We've re-linked your account now. You should be able to play your main account again. Thanks. Best Regards Betty
    629 replies | 0 view(s)
  • Betty's Avatar
    10-14-2019, 01:39 AM
    Betty replied to a thread Leave guild in In-game Issues
    Dear Leader Open the Options and you will see the Quit Guild button on the panel. Thank you. Best Regards Betty
    15 replies | 14726 view(s)
  • Betty's Avatar
    10-12-2019, 01:42 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Sorry for the inconvenience. Our admin told me that both accounts were not registered in the same country that we are not able to...
    629 replies | 0 view(s)
  • Betty's Avatar
    10-12-2019, 01:42 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We've re-linked your account now. You should be able to play your main account again. Thanks. Best Regards Betty
    629 replies | 0 view(s)
  • Betty's Avatar
    10-10-2019, 01:58 AM
    Dear Leader It is based on your new Season's rectified ranking, and it's not a season ending rewards. Thanks. Best Regards Betty
    1 replies | 0 view(s)
  • Betty's Avatar
    10-09-2019, 01:51 AM
    Dear Leader Just read the description again and you will know that it's working as intended. Thanks. Best Regards Betty
    1 replies | 0 view(s)
  • Betty's Avatar
    10-08-2019, 01:43 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We cannot help re-link account in between Europe server and America server. Please confirm and show us the accounts that are in the same...
    629 replies | 0 view(s)
  • Betty's Avatar
    10-08-2019, 01:40 AM
    Dear Leader Sorry for the inconvenience. Could you tell us your account id to check please? Thanks. Best Regards Betty
    2 replies | 0 view(s)
  • Betty's Avatar
    09-30-2019, 01:32 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader They are the same account. We need the one that you have access to. And we will see if we could replace it with your old account....
    629 replies | 0 view(s)
  • Betty's Avatar
    09-29-2019, 01:50 AM
    Betty replied to a thread Can you help me? in In-game Issues
    Dear Leader We've unlocked the test server entry for your account now. Thanks. Best Regards Betty
    4 replies | 0 view(s)
  • Betty's Avatar
    09-29-2019, 01:44 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Please also get us the new account id you see on your device now. And then our admin will see if you are eligible to claim the account....
    629 replies | 0 view(s)
  • Betty's Avatar
    09-27-2019, 01:28 AM
    Betty replied to a thread Advanced instances in In-game Issues
    Dear Leader Thank you for your feedback. We will have our production team consider it. But I am not sure if they would agree or not. Thanks again. ...
    16 replies | 0 view(s)
  • Betty's Avatar
    09-26-2019, 02:26 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Hi, we need the information of your old account. If your old account is in the same server with your new account. It cannot be the same...
    629 replies | 0 view(s)
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