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  • Betty's Avatar
    04-19-2019, 05:57 AM
    Betty replied to a thread Get back my account in In-game Issues
    Dear Leader We can see that your account has already been linked to facebook and Apple. You can create a new ID on your android device and then use...
    1 replies | 0 view(s)
  • Betty's Avatar
    04-19-2019, 05:44 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader You can find the in-game ticket entry at Options->Support. Thanks. Best Regards Betty
    451 replies | 0 view(s)
  • Betty's Avatar
    04-19-2019, 05:43 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Please switch to server 219 and tell us the new account id on it again. Thanks. Best Regards Betty
    451 replies | 0 view(s)
  • Betty's Avatar
    04-19-2019, 05:11 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Please tell us the current Id you see on your device now and then we can remove the login for this one which will allow you to login...
    451 replies | 0 view(s)
  • Betty's Avatar
    04-17-2019, 08:29 AM
    Betty started a thread 0417 qanda in Official News
    0 replies | 0 view(s)
  • Betty's Avatar
    04-16-2019, 02:42 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader This is an Heroes Arena account. Please send in-game support ticket for help. Thanks. Best Regards Betty
    451 replies | 0 view(s)
  • Betty's Avatar
    04-16-2019, 02:41 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Hi, 15111802 doesn't look like a new id. And I can see that our admin has already helped you retrieve the account now. Thanks. Best...
    451 replies | 0 view(s)
  • Betty's Avatar
    04-16-2019, 02:38 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader The account is linked to a Google account 111614001137967099121, you can try contact google with this serial number to get your username...
    451 replies | 0 view(s)
  • Betty's Avatar
    04-16-2019, 02:25 AM
    Betty replied to a thread WoG Issue in In-game Issues
    Dear Leader We will ask our developers and see if they have already noted down the bug. Thanks. Best Regards Betty
    3 replies | 0 view(s)
  • Betty's Avatar
    04-16-2019, 02:20 AM
    Betty replied to a thread Guild Raid bosses in In-game Issues
    Dear Leader Sorry for the inconvenience. Could you tell us your account id to check please? Thanks. Best Regards Betty
    2 replies | 0 view(s)
  • Betty's Avatar
    04-16-2019, 02:18 AM
    Dear Leader We will let our production team know. It should be much easier than making new skins. Thanks. Best Regards Betty
    2 replies | 0 view(s)
  • Betty's Avatar
    04-10-2019, 02:10 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Sorry for the inconvenience. And we need the account id you see on your device so that we can replace it with your old account. Thanks....
    451 replies | 0 view(s)
  • Betty's Avatar
    04-10-2019, 02:00 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We are so sorry that we don't help changing the email unless it was an enterprise email or educational email and you don't have access...
    451 replies | 0 view(s)
  • Betty's Avatar
    04-09-2019, 01:36 AM
    Betty replied to a thread Pagamento in Billing Issues
    Dear Leader Did you buy it with Money or Gems please? And please also tell us your account id to check. Thanks. Best Regards Betty
    1 replies | 0 view(s)
  • Betty's Avatar
    04-08-2019, 01:59 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader We will remove the login information for 29368806 for you. And then you can load your old account after finishing the first couple steps...
    451 replies | 0 view(s)
  • Betty's Avatar
    04-08-2019, 01:25 AM
    Betty replied to a thread resolução errada in In-game Issues
    Dear Leader Please tell us your account id and we will report your case to our developers. Thanks. Best Regards Betty
    2 replies | 0 view(s)
  • Betty's Avatar
    04-04-2019, 02:08 AM
    Betty replied to a thread Friend Invite Rewards in In-game Issues
    Dear Leader For Heroes Arena problems, please send in-game support tickets for the help. You may also post it in the Heroes Arena sub-forum but I am...
    2 replies | 0 view(s)
  • Betty's Avatar
    04-03-2019, 06:39 AM
    Many Leaders are curious about what our developers are doing... What if you are developers? What will you consider? Do you get any questions for...
    19 replies | 0 view(s)
  • Betty's Avatar
    04-03-2019, 05:11 AM
    Dear Player It was a configuration bug. And it's fixed now. Thanks. Best Regards Betty
    21 replies | 0 view(s)
  • Betty's Avatar
    04-03-2019, 03:06 AM
    Dear Player We met a technical problem and it should have been fixed by now. Thanks. Best Regards Betty
    2085 replies | 0 view(s)
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Get back my account 04-19-2019 05:57 AM
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