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  • Betty's Avatar
    Today, 01:35 AM
    Betty replied to a thread Boss Wars in In-game Issues
    Dear Leader Please give us your account id so that we could have check. And see if we could optimize the algorithm. Thank you. Best Regards Betty
    1 replies | 0 view(s)
  • Betty's Avatar
    Yesterday, 01:35 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Oops, I am sorry. I forgot to check your current IP. The document is good now. But please create a new account in your current location....
    37 replies | 0 view(s)
  • Betty's Avatar
    12-03-2019, 10:50 AM
    Dear Leaders In order the make the community to be more thriving, we are going to reward players monthly who have registered a Heroes Charge forum...
    0 replies | 0 view(s)
  • Betty's Avatar
    12-02-2019, 02:02 AM
    Dear Leader We've unlocked the test server entry for your account now. Thanks. Best Regards Betty
    116 replies | 0 view(s)
  • Betty's Avatar
    12-02-2019, 01:45 AM
    Betty replied to a thread Free stamina in In-game Issues
    Dear Leader Did you change the game time please? If you ever changed your game time or moved to another timezone. You will have to reset the...
    2 replies | 0 view(s)
  • Betty's Avatar
    11-28-2019, 08:03 AM
    New Game - Wars & Puzzles: Heroes Origin We are so excited to anounce that another uCool game Wars & Puzzles: Heroes Origin is entering its beta...
    0 replies | 0 view(s)
  • Betty's Avatar
    11-28-2019, 01:28 AM
    Betty replied to a thread Magic Chest? in In-game Issues
    Dear Leader Hi, our developer confirmed that there's a problem and he should have fixed it by now. So it seems that we've re-sent the missing items....
    3 replies | 0 view(s)
  • Betty's Avatar
    11-27-2019, 01:27 AM
    Betty replied to a thread Magic Chest? in In-game Issues
    Dear Leader Could you tell us your account id to check please? And does it happen only to you or happen to all your guildmates or friends please? ...
    3 replies | 0 view(s)
  • Betty's Avatar
    11-26-2019, 02:07 AM
    Dear Leader We will submit your ID again. If it's an iOS account, it will not work. You could just install a bluestacks on your PC or Mac which...
    116 replies | 0 view(s)
  • Betty's Avatar
    11-26-2019, 02:02 AM
    Dear Leader Hi, each time you use the 10x draws, it's still 10% to get the Thunder Tiger. But if you ever learned possibility in school, you will...
    12 replies | 0 view(s)
  • Betty's Avatar
    11-25-2019, 02:30 AM
    Dear Leader Please confirm that the account id is correct. It should be a 7-8 digit number. Thanks. Best Regards Betty
    116 replies | 0 view(s)
  • Betty's Avatar
    11-22-2019, 03:14 AM
    Dear Leader We've unlocked the test server entry for your account now. Thanks. Best Regards Betty
    116 replies | 0 view(s)
  • Betty's Avatar
    11-19-2019, 01:54 AM
    Betty replied to a thread Account Recovery in In-game Issues
    Dear Leader Still don't see the issuing country. You could just tell me the issuing country of the visa and then our admin will see if it matches....
    37 replies | 0 view(s)
  • Betty's Avatar
    11-19-2019, 01:48 AM
    Betty replied to a thread game freezing in In-game Issues
    Dear Leader Our developer suspect that it's a memory problem. We will try reproduce the problem and fix it. Thanks. Best Regards Betty
    7 replies | 0 view(s)
  • Betty's Avatar
    11-15-2019, 01:49 AM
    Betty replied to a thread game freezing in In-game Issues
    Dear Leader Sorry for the inconvenience. Our developer told us that the crash problems may need some more time to locate the problem because it's...
    7 replies | 0 view(s)
  • Betty's Avatar
    11-14-2019, 01:26 AM
    Dear Leader You can consider it as the 10x Golden Chest (2590 gems) bonus. Thanks. Best Regards Betty
    8 replies | 0 view(s)
  • Betty's Avatar
    11-13-2019, 02:49 AM
    Dear Leader Hi, please do use the 10x which has a much higher drop rate and a sure drop will also be triggered if you've got a really bad luck. But...
    8 replies | 0 view(s)
  • Betty's Avatar
    11-13-2019, 02:46 AM
    Betty replied to a thread Lost account in In-game Issues
    Dear Leader We've re-linked your account now. You should be able to play your main account again. Thanks. Best Regards Betty
    16 replies | 0 view(s)
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